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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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April 25, 2022

Excellent sales and service staff as well as a beautiful facility. Very efficient and friendly. More

by carolynpatterson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Plano responded

carolynpatterson, thank you for your 5-stars! We're glad to hear our sales and service teams are excellent and efficient! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 24, 2022

Awesome friendly helpful staff! Everyone willing to help! They took care of me very professionally. More

by Karylstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen in the service department
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Apr 24, 2022 -

Mercedes-Benz of Plano responded

Karylstewart, thank you for the 5-star review! We're happy to hear our team was friendly and helpful! We look forward to serving you additionally next time. Take care!

April 23, 2022

customer service was great and everyone there was professional and helpful. great service and i am very happy with the work they did More

by sjwbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Report | Print
Apr 24, 2022 -

Mercedes-Benz of Plano responded

sjwbg, thank you for the 5-star review! We're glad to hear customer service was great and our team was professional! We look forward to serving you additionally next time. Thanks again!

April 23, 2022

Great team of employees! First, listen to the problem then try to resolve it. Completely satisfied. More

by zad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Report | Print
Apr 23, 2022 -

Mercedes-Benz of Plano responded

zad, thank you for the 5-star review! We're happy to hear our team listened to your problem and resolved it! We look forward to serving you again in the future. Take care!

April 23, 2022

Nice friendly people and finished the job when they said they would. Looking forward to next visit. More

by Bmu123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski
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Apr 23, 2022 -

Mercedes-Benz of Plano responded

Bmu123, thank you for the 5-star review! We're glad to hear our team was friendly and got the job done on time! We look forward to serving you again in the future. Thanks again!

April 23, 2022

Always helpful, and keeps me posted regarding my service. Highly recommend the service from Mercedes’ Benz in plano More

by ASnowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Mercedes-Benz of Plano responded

Asnowman, thank you for the 5-star review! We're glad to hear our team is always helpful and communicative! We look forward to serving you additionally next time. Best wishes!

April 22, 2022

My wife had an excellent experience. Courteous and professional. Quality service. We are very pleased with the service department. More

by agmorales727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 22, 2022 -

Mercedes-Benz of Plano responded

agmorales727, thank you for leaving a 5-star review! We're glad to hear our team was courteous and professional! We appreciate your business and look forward to serving you again. Thanks again!

April 22, 2022

Cost MB a lot to replace the bearings in both wheels. Have a fabulous customer service guy, Jay Henderson More

by gdonahee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. Jay
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Plano responded

gdonahee, thank you for leaving a 5-star review! We're glad to hear Jay Henderson provided fabulous customer service! We appreciate your business and look forward to serving you again. Best wishes!

April 22, 2022

Jay was great in taking care of my emergency and needs! Even made sure to book my next scheduled visit so I don’t miss the service, unlike BMW that made me miss my maintenance expiration by 26 miles and wo More

by billp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Plano responded

billpetrollese, thank you for leaving a 5-star review! We're glad to hear Jay did a great job taking care of you! We appreciate your business and look forward to serving you again. Take care!

April 22, 2022

Mercedes-Benz always does their best to make sure the customer is satisfied with service. More

by Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Plano responded

Mercedes Owner, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear our team always does their best to make sure our customers are satisfied! See you next time! Take care!

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