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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,376 Reviews
Call Service Center (972) 599-0909

1,376 Reviews of Mercedes-Benz of Plano - Service Center

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April 23, 2022

Great team of employees! First, listen to the problem then try to resolve it. Completely satisfied. More

by zad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Report | Print
Apr 23, 2022 -

Mercedes-Benz of Plano responded

zad, thank you for the 5-star review! We're happy to hear our team listened to your problem and resolved it! We look forward to serving you again in the future. Take care!

April 23, 2022

customer service was great and everyone there was professional and helpful. great service and i am very happy with the work they did More

by sjwbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
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Apr 24, 2022 -

Mercedes-Benz of Plano responded

sjwbg, thank you for the 5-star review! We're glad to hear customer service was great and our team was professional! We look forward to serving you additionally next time. Thanks again!

April 23, 2022

Always helpful, and keeps me posted regarding my service. Highly recommend the service from Mercedes’ Benz in plano More

by ASnowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Mercedes-Benz of Plano responded

Asnowman, thank you for the 5-star review! We're glad to hear our team is always helpful and communicative! We look forward to serving you additionally next time. Best wishes!

April 22, 2022

Jay was great in taking care of my emergency and needs! Even made sure to book my next scheduled visit so I don’t miss the service, unlike BMW that made me miss my maintenance expiration by 26 miles and wo More

by billp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 22, 2022 -

Mercedes-Benz of Plano responded

billpetrollese, thank you for leaving a 5-star review! We're glad to hear Jay did a great job taking care of you! We appreciate your business and look forward to serving you again. Take care!

April 22, 2022

I received the best service from you guys, my first time and I was thrilled by the way I was treated. Please thank Jeff Quimby for me for all his amazing services. Thank you Mercedes Of Plano……I will be bac More

by Ijeoma Nnodim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Report | Print
Apr 23, 2022 -

Mercedes-Benz of Plano responded

ljeoma, thank you for the 5-star review! We're glad to hear Jeff Quimby provides great service and earned your thanks! We look forward to serving you again in the future. Thanks again!

April 22, 2022

Cost MB a lot to replace the bearings in both wheels. Have a fabulous customer service guy, Jay Henderson More

by gdonahee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. Jay
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Plano responded

gdonahee, thank you for leaving a 5-star review! We're glad to hear Jay Henderson provided fabulous customer service! We appreciate your business and look forward to serving you again. Best wishes!

April 22, 2022

Mercedes-Benz always does their best to make sure the customer is satisfied with service. More

by Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 22, 2022 -

Mercedes-Benz of Plano responded

Mercedes Owner, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear our team always does their best to make sure our customers are satisfied! See you next time! Take care!

April 22, 2022

My wife had an excellent experience. Courteous and professional. Quality service. We are very pleased with the service department. More

by agmorales727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 22, 2022 -

Mercedes-Benz of Plano responded

agmorales727, thank you for leaving a 5-star review! We're glad to hear our team was courteous and professional! We appreciate your business and look forward to serving you again. Thanks again!

April 21, 2022

Chad was very helpful, nice and also knowledgeable person! Will visit this location again! Thanks! More

by Myaathomp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Bunton….5 stars
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Apr 22, 2022 -

Mercedes-Benz of Plano responded

Myaathomp, thanks for sharing 5-stars and letting us know you had a great experience. We're glad to hear Chad was helpful and knowledgeable! See you next time! Thanks again!

April 21, 2022

Very nice facility but service is a little pricey. Chad always keeps me advised of the status of my car More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bunton in service
Report | Print
Apr 21, 2022 -

Mercedes-Benz of Plano responded

Ralph, thank you for sharing 5-star praise. We're happy to hear Chad always keeps you advised of the status of your car! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

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