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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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April 20, 2022

Service with Mercedes-Benz a Plano is always met quickly the minute I drive in and the loaner car is ready with me and everybody is very knowledgeable and gives me more than one source of a contact if I hav More

by Poguemahone 68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asfi
Report | Print
Apr 21, 2022 -

Mercedes-Benz of Plano responded

Poguemahone 68, thank you for sharing 5-star praise. We're glad to hear our team is knowledgeable and provide a great experience! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

April 20, 2022

Very careful about you and your car. Aly Lalani, is a great guy, who help a lot. More

by Reza Chegoonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alikhan Lalani
Report | Print
Apr 21, 2022 -

Mercedes-Benz of Plano responded

Reza, thank you for sharing 5-star praise. We're glad to hear Aly Lalani is great and helpful! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

April 19, 2022

Excellent service at this location from taking care of my automotive needs, professional service to the free shuttle. More

by kshook63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon
Report | Print
Apr 20, 2022 -

Mercedes-Benz of Plano responded

kshook63, thank you for sharing praise. We're glad to hear our team provided excellent, professional service! We appreciate your 5-stars and look forward to serving you additionally next time. Take care!

April 18, 2022

Service department at Mercedes-Benz of Plano always goes the extra mile. I have been very satisfied with their service. In fact, I just bought my second Mercedes from this dealership. More

by dwdc85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley, Sabrina Ozminkowski
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Plano responded

dwdc85, thank you for your 5-stars! We're glad to hear our service team always goes the extra mile and ensures you're satisfied with our service! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 18, 2022

Really appreciate the time and attention put into making my vehicle ready. Zach made me feel like the only customer that existed. More

by Felix.Lozano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Plano responded

Felix.Lozano, thank you for your 5-stars! We're happy to hear Zach put time and attention into making your vehicle ready and treated you like the only customer! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 18, 2022

I have always received excellent care when I have bought my car in for service. More

by MyBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Plano responded

MyBenz, thanks for sharing 5-stars! We're glad to hear you always receive excellent care when you bring your car in for service! We appreciate you! See you next time. Thanks again!

April 18, 2022

Great customer service at the service drive. Asif makes everything clear about the service. Wonderful! More

by Sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Plano responded

Sky, thanks for sharing 5-stars! We're glad to hear Asif made everything clear and provided wonderful service! We appreciate you! See you next time. Take care!

April 18, 2022

Excellent service. Excellent service management. Jay Henderson is just the best. Very fast and expert service. More

by OGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Plano responded

OGT, thanks for sharing 5-stars! We're happy to hear Jay Henderson provides fast and expert service! We appreciate you! See you next time. Best wishes!

April 17, 2022

Stephen was very kind and helpful throughout this whole process. He helped make this experience easy and enjoyable. More

by bulbanpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Report | Print
Apr 17, 2022 -

Mercedes-Benz of Plano responded

bulbanpreston, thanks for sharing 5-stars and letting us know you had a great experience. We're glad to hear Stephen was kind and helpful! See you next time. Take care!

April 16, 2022

Excellent in every way. Pleased to do business with Mercedes of Plano. Would recommend highly. More

by Patton88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Apr 17, 2022 -

Mercedes-Benz of Plano responded

Patton88, thanks for sharing 5-stars and letting us know you had a great experience. We're glad to hear our team was excellent and earned your recommendation! See you next time. Thanks again!

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