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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,374 Reviews
Call Service Center (972) 599-0909

1,374 Reviews of Mercedes-Benz of Plano - Service Center

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April 18, 2022

Excellent service. Excellent service management. Jay Henderson is just the best. Very fast and expert service. More

by OGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Apr 19, 2022 -

Mercedes-Benz of Plano responded

OGT, thanks for sharing 5-stars! We're happy to hear Jay Henderson provides fast and expert service! We appreciate you! See you next time. Best wishes!

April 18, 2022

Really appreciate the time and attention put into making my vehicle ready. Zach made me feel like the only customer that existed. More

by Felix.Lozano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
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Apr 18, 2022 -

Mercedes-Benz of Plano responded

Felix.Lozano, thank you for your 5-stars! We're happy to hear Zach put time and attention into making your vehicle ready and treated you like the only customer! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 18, 2022

Service department at Mercedes-Benz of Plano always goes the extra mile. I have been very satisfied with their service. In fact, I just bought my second Mercedes from this dealership. More

by dwdc85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley, Sabrina Ozminkowski
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Apr 18, 2022 -

Mercedes-Benz of Plano responded

dwdc85, thank you for your 5-stars! We're glad to hear our service team always goes the extra mile and ensures you're satisfied with our service! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 17, 2022

Stephen was very kind and helpful throughout this whole process. He helped make this experience easy and enjoyable. More

by bulbanpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
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Apr 17, 2022 -

Mercedes-Benz of Plano responded

bulbanpreston, thanks for sharing 5-stars and letting us know you had a great experience. We're glad to hear Stephen was kind and helpful! See you next time. Take care!

April 16, 2022

Absolutely great service from A to Z from Jay in service and the General Manager, Mr. Conroy! More

by s_collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Conroy
Report | Print
Apr 16, 2022 -

Mercedes-Benz of Plano responded

s_collins, thanks for the 5-star rating! We're happy to hear Jay and Mr. Conroy provided great service! We look forward to serving you additionally in the future! Best wishes!

April 16, 2022

Excellent in every way. Pleased to do business with Mercedes of Plano. Would recommend highly. More

by Patton88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Apr 17, 2022 -

Mercedes-Benz of Plano responded

Patton88, thanks for sharing 5-stars and letting us know you had a great experience. We're glad to hear our team was excellent and earned your recommendation! See you next time. Thanks again!

April 16, 2022

My advisor Asif is the best. Knowledgeable, patient and efficient. Great service always on my AMG!!! More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Report | Print
Apr 17, 2022 -

Mercedes-Benz of Plano responded

Lily, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear Asif is knowledgeable, patient and efficient! See you next time. Best wishes!

April 16, 2022

Best in service and time. Quality, experience, expertise and excellence work service person is great More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2022 -

Mercedes-Benz of Plano responded

AZ, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear our team provides quality, experience, and expertise! See you next time. Take care!

April 16, 2022

Very courteous and knowledgeable and they seem to understand how important it is for you to have your car in tiptop shape More

by arthurcoleman4747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk/service advisor
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Apr 16, 2022 -

Mercedes-Benz of Plano responded

arthurcoleman4747, thanks for the 5-star rating! We're happy to hear our team is courteous and knowledgeable! We look forward to serving you additionally in the future! Thanks again!

April 15, 2022

Excellent and professional service provided. I am always more than pleased with my routine service and special requests. More

by rkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Hagar
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Plano responded

rkeller, thanks for the 5-star review! We're glad to hear our service is excellent and professional! We look forward to serving you again in the future. Take care!

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