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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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April 16, 2022

Very courteous and knowledgeable and they seem to understand how important it is for you to have your car in tiptop shape More

by arthurcoleman4747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk/service advisor
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Apr 16, 2022 -

Mercedes-Benz of Plano responded

arthurcoleman4747, thanks for the 5-star rating! We're happy to hear our team is courteous and knowledgeable! We look forward to serving you additionally in the future! Thanks again!

April 16, 2022

Absolutely great service from A to Z from Jay in service and the General Manager, Mr. Conroy! More

by s_collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Conroy
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Apr 16, 2022 -

Mercedes-Benz of Plano responded

s_collins, thanks for the 5-star rating! We're happy to hear Jay and Mr. Conroy provided great service! We look forward to serving you additionally in the future! Best wishes!

April 16, 2022

My advisor Asif is the best. Knowledgeable, patient and efficient. Great service always on my AMG!!! More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
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Apr 17, 2022 -

Mercedes-Benz of Plano responded

Lily, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear Asif is knowledgeable, patient and efficient! See you next time. Best wishes!

April 16, 2022

Best in service and time. Quality, experience, expertise and excellence work service person is great More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2022 -

Mercedes-Benz of Plano responded

AZ, thanks for sharing 5-stars and letting us know you had a great experience. We're happy to hear our team provides quality, experience, and expertise! See you next time. Take care!

April 15, 2022

Excellent and professional service provided. I am always more than pleased with my routine service and special requests. More

by rkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Hagar
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Apr 15, 2022 -

Mercedes-Benz of Plano responded

rkeller, thanks for the 5-star review! We're glad to hear our service is excellent and professional! We look forward to serving you again in the future. Take care!

April 15, 2022

Always excellent customer service and very professional staff. I’ve never had any issues with the staff. More

by sheketha_mcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Alajandro
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Apr 15, 2022 -

Mercedes-Benz of Plano responded

sheketha_mcgee, thank you for your 5-stars! We appreciate your praise. We're glad to hear our team always provides excellent customer service and is very professional! Let us know when we may serve you next. Thanks again!

April 15, 2022

Always nice to visit, no hassle, quality service. I had a first time ride with Alto pickup service because the loaner was not available. I thought it would be like a van, but it was just like Lyft, More

by Ellie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad (Service)
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Apr 15, 2022 -

Mercedes-Benz of Plano responded

Ellie, thank you for your 5-stars! We're happy to hear our team always provides quality service and that you enjoyed our pickup service! We appreciate your praise. Let us know when we may serve you next. Best wishes!

April 15, 2022

Service rep. Went to great lengths to answer all my questions. Really really great service More

by kimowolf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
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Apr 15, 2022 -

Mercedes-Benz of Plano responded

kimowolf3, thank you for your 5-stars! We appreciate your praise. We're happy to hear your service rep answered all of your questions and provided great service! Let us know when we may serve you next. Thanks again!

April 15, 2022

Thank you for being professional and knowledgeable on fixing my car. I appreciate everyone that worked with me and on my car. 😊 More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Hanly
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Apr 15, 2022 -

Mercedes-Benz of Plano responded

Dee, thanks for the 5-star review! We're glad to hear our team is professional and knowledgeable! We look forward to serving you again in the future. Thanks again!

April 15, 2022

Quick and efficient service! Service representatives, especially, Jorge, will make sure you are well taken care of! More

by nyarkuah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon
Report | Print
Apr 16, 2022 -

Mercedes-Benz of Plano responded

nyarkuah, thanks for the 5-star rating! We're happy to hear our team and especially Jorge provided quick and efficient service! We look forward to serving you additionally in the future! Thanks again!

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