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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,374 Reviews

1,374 Reviews of Mercedes-Benz of Plano - Service Center

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April 11, 2022

My service visit to Mercedes Benz Plano was excellent. Service was performed in a timely manner and service department staff was friendly and prompt. More

by lblock25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department representative.
Apr 11, 2022 -

Mercedes-Benz of Plano responded

lblock25, thank you for your 5-star praise. We're glad to hear our service was timely and our team was friendly! We greatly appreciate your endorsement. See you next time. Thanks again!

April 10, 2022

I’ve had my cars serviced here for years (as this is where I bought them) and it is always an excellent experience. The communication throughout the process is very helpful and it is always completed qu More

by Debra Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Debra, thank you for your 5-stars! We're glad to hear our team's communication is always helpful! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 10, 2022

I brag about my service experience often! Chad always provides a great customer experience! 5stars! More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Angel, thank you for your 5-stars! We're glad Chad always provides a great customer experience! We appreciate your praise. Let us know when we may serve you again. Take care!

April 09, 2022

The service department responds to the customers concerns and kept me updated as the vehicle progressed More

by MelBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif
Apr 09, 2022 -

Mercedes-Benz of Plano responded

MelBenz, thank you for your 5-stars! We're glad to hear our service team was communicative! We appreciate your praise. Let us know when we may serve you again. Take care!

April 09, 2022

I have been a Mercedes Benz of Plano customer since 2015. This is the only place I trust for the proper services and repairs for my vehicle. I highly recommend them to Mercedes Benz vehicle owners. More

by Earlenethodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Henley
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Earlenethodge, thank you for your 5-stars! We're happy to hear our team has earned your recommendation! We appreciate your praise. Let us know when we may serve you again. Take care!

April 09, 2022

Zach is a fabulous Service Representative who has always helped me out since I bought my MB More

by Tacarnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, Chris Peters
Apr 09, 2022 -

Mercedes-Benz of Plano responded

Tacarnell, thank you for your 5-stars! We're happy to hear Zach has always been helpful! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 08, 2022

Thank you for the exceptional services Aly Lalani, my Mercedes Service Rep and the entire staff always provide when my car is being serviced etc.! ! As soon as , I arrived at Mercedes’ Benz of Plano as More

by Eloisefam3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly Lalani’ my Mercedes’ Benz of Plano Service Rep,, Daniel, Bob - customer service and Freddie hand washes cars etc. Totally awesome individual!
Apr 08, 2022 -

Mercedes-Benz of Plano responded

Eloisefam3, thank you for your 5-stars! We're glad to hear Aly Lalani provided exceptional service! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 08, 2022

Stephen was so helpful, attentive, and focused! By the best service we have received, he made our experience perfect! More

by Javi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 08, 2022 -

Mercedes-Benz of Plano responded

Javi, thank you for your 5-stars! We're glad to hear Stephen was helpful and provided you with the perfect experience! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 08, 2022

They are very professional. I feel safe taking my car there because they always do a great job and are very attentive toward me and my wife. More

by Shannonh6767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen W.
Apr 09, 2022 -

Mercedes-Benz of Plano responded

Shannonh6767, thank you for your 5-stars! We're glad to hear our team always does a great job and is attentive! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 08, 2022

Had some hiccups but ultimately they ensured I was happy. Left the dealership satisfied. Manager was great More

by rakeshkilari
Recommend Dealer
Yes
Employees Worked With
Connor
Apr 09, 2022 -

Mercedes-Benz of Plano responded

rakeshkilari, thank you for your 5-stars! We're glad to hear our team ensured you were happy and that you left our dealership satisfied! We appreciate your praise. Let us know when we may serve you again. Thanks again!

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