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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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April 12, 2022

You are greeted as soon as you arrive for service and if necessary they arrange transportation . The service guy keeps you informed along the way as to the status of your car. More

by Legomyleg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor in service
Apr 12, 2022 -

Mercedes-Benz of Plano responded

Legomyleg, thank you for your 5-stars! We're happy to hear our team kept you informed of the status of your car along the way! We appreciate your praise. Let us know when we may serve you again. Take care!

April 12, 2022

Aly and Trey are awesome! ! Great customer service! Highly recommend Mercedes Benz Plano to anyone. More

by jmckray12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey and Aly
Apr 13, 2022 -

Mercedes-Benz of Plano responded

jmckray12, thank you for your 5-stars! We're glad to hear Aly and Trey were awesome and provided great customer service! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 12, 2022

Their service are wonderful. I am 100% satisfied. Specially my service provider Jeffery. I will visit for my next service for sure. More

by limaakond2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Quimby
Apr 13, 2022 -

Mercedes-Benz of Plano responded

limaakond2014, thank you for your 5-stars! We're happy Jeffery and the rest of our team provides wonderful service! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 12, 2022

I have used this dealership and had Stephen Wolston as my service advisor for over 8 years! I consistently receive excellent customer service. From the moment you drive in to the garage you receive courteo More

by Suz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Apr 13, 2022 -

Mercedes-Benz of Plano responded

Suz, thank you for your 5-stars! We're happy to hear Stephen Wolston consistently provides excellent customer service! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 12, 2022

They are always on the top of my request and follow up what have been done properly. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of Plano responded

Scott, thank you for your 5-stars! We're glad to hear our team is always on top of your request! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 11, 2022

My service visit to Mercedes Benz Plano was excellent. Service was performed in a timely manner and service department staff was friendly and prompt. More

by lblock25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department representative.
Apr 11, 2022 -

Mercedes-Benz of Plano responded

lblock25, thank you for your 5-star praise. We're glad to hear our service was timely and our team was friendly! We greatly appreciate your endorsement. See you next time. Thanks again!

April 10, 2022

I’ve had my cars serviced here for years (as this is where I bought them) and it is always an excellent experience. The communication throughout the process is very helpful and it is always completed qu More

by Debra Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Debra, thank you for your 5-stars! We're glad to hear our team's communication is always helpful! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 10, 2022

I brag about my service experience often! Chad always provides a great customer experience! 5stars! More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Angel, thank you for your 5-stars! We're glad Chad always provides a great customer experience! We appreciate your praise. Let us know when we may serve you again. Take care!

April 09, 2022

The service department responds to the customers concerns and kept me updated as the vehicle progressed More

by MelBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif
Apr 09, 2022 -

Mercedes-Benz of Plano responded

MelBenz, thank you for your 5-stars! We're glad to hear our service team was communicative! We appreciate your praise. Let us know when we may serve you again. Take care!

April 09, 2022

I have been a Mercedes Benz of Plano customer since 2015. This is the only place I trust for the proper services and repairs for my vehicle. I highly recommend them to Mercedes Benz vehicle owners. More

by Earlenethodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Henley
Apr 10, 2022 -

Mercedes-Benz of Plano responded

Earlenethodge, thank you for your 5-stars! We're happy to hear our team has earned your recommendation! We appreciate your praise. Let us know when we may serve you again. Take care!

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