Mercedes-Benz of Plano - Service Center

Location was good. Nice facility , service people were prompt and helpful. Overall did an excellent job Nice facility , service people were prompt and helpful. Overall did an excellent job More

I wold like to thank Chad for being the best service advisor that takes care of me with my cars and any other issues I may need. I would highly recommend this dealership with exceptional customer servic advisor that takes care of me with my cars and any other issues I may need. I would highly recommend this dealership with exceptional customer service. More

I was in and out in a timely manner. The staff was friendly and helpful The staff was friendly and helpful More

Great customer service! Provide ongoing updates to your car and they deliver what they promise. Provide ongoing updates to your car and they deliver what they promise. More

Excellent customer service . My service representative was very attentive to my concerns. He also had my s550 looking real good! My service representative was very attentive to my concerns. He also had my s550 looking real good! More

Love the personableness that Ausif (service advisor) provides me each time I am in! He is amazing and should be commended for his quality of service to customers. provides me each time I am in! He is amazing and should be commended for his quality of service to customers. More

Great service and great waiting area. Cannot say enough good things about Marc our service advisor. Always a good experience. Cannot say enough good things about Marc our service advisor. Always a good experience. More

Yes! Jorge was fantastic and the team who got my rental car ready on Friday. The man who helped clean the car and get it ready went over and beyond, inclu Jorge was fantastic and the team who got my rental car ready on Friday. The man who helped clean the car and get it ready went over and beyond, including Jorge. Best experience! I'll be going to Jorge versus Mr. Henley moving forward due to Jorge's better communication More

Easy to get to, ease of scheduling service, personable service reps, timely repair reminders, acceptable price points for service received. Clean, bright waiting area. service reps, timely repair reminders, acceptable price points for service received. Clean, bright waiting area. More

The service I receive each time is 2nd to none and my service guy Manny is spectacular every time. service guy Manny is spectacular every time. More