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Mercedes-Benz of Pompano

Pompano Beach, FL

Overview
Reviews
4.4
611 Reviews
For Pompano Beach area residents, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Pompano. Our state-of-the-art showroom features an impressive selection of the latest new models, as well as a large inventory of other pre-owned vehicles for sale. Whether you're interested in a Mercedes-Benz for the first time, or are a long time owner, we look forward to seeing you at Mercedes-Benz of Pompano!
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350 West Copans Road

Pompano Beach, FL

33064

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Showing 611 reviews

September 30, 2022

Truly a pleasure to deal with Joe Viola the after sales director. His professionalism was outstanding. The work to my car was done in an excellent timely fashion even with Hurricane Ian looming. Will defin More

by sarah evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Viola
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Oct 05, 2022 -

Mercedes-Benz of Pompano responded

Hi Sarah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

September 26, 2022

Very unprofessional. Customer service is non-existent. Management team has no control over their associates. Be prepared to deal with emotional and violent associates. Ge More

by Minion
Recommend Dealer
No
Employees Worked With
Darnell
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September 26, 2022

I have the best service advisor. She is knowledgeable , amenable,, caring and always there to help. More

by bambala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anya Moore
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Oct 02, 2022 -

Mercedes-Benz of Pompano responded

Hi Bambala, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 22, 2022

Bradley was a very good service advisor. He described the situation very well and what would be done to solve the problem. More

by Clairemarie2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley - service advisor
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Sep 22, 2022 -

Clairemarie2409 responded

Bradly described the situation and what would be done to fix the problem.

September 22, 2022

Service was performed in a great manner. The staff were very professional and caring. Even running our to let the Lyft driver know where I was located. As a senior with limited mobility t More

by boykinlouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 26, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Great service. Greeted well and fast check-in. Same day response on the matter. Very satisfied. More

by Webbeworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haden
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Sep 26, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Overall very poor experience . We had our car towed into the facility. It took two days for the dealer to call and tell us what was wrong . Then we waited 7 days for the part. Over More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
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Sep 27, 2022 -

Mercedes-Benz of Pompano responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

Sep 28, 2022 -

123 responded

I had left a voicemail with the GM while this was all happening and never received a call back.

September 16, 2022

Great service, fast, no up selling. Car was clean, in a a/c environment ready for my pick up More

by Petrasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2022

Excellent service, always happy with what they do. They always have been great at informing me about service and the job that was done. More

by mila martz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kobylarczyk
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Sep 18, 2022 -

Mercedes-Benz of Pompano responded

Hello Mila, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 12, 2022

Excellent experience! My salesman Eric was extremely helpful in getting me into the car of my dreams! More

by Dfoxbenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Skeen
Report | Print
Sep 15, 2022 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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