Mercedes-Benz of Pompano

I have to say, when all was said and done we had a very good experience with Mercedes of Pompano. From the salesman up to the GM, everyone went out of their way to ensure that we were 100% happy with our good experience with Mercedes of Pompano. From the salesman up to the GM, everyone went out of their way to ensure that we were 100% happy with our purchase. This was my first Mercedes and I think I'm going to end up being a repeat customer. Thank you to everyone at Mercedes Pompano Beach for making this happen, namely Conrad, Billy and Russ. You guys rock! More

We decided to trade in 2 of our cars and purchase a new SUV. Conrad, our sales person, made the experience stress free and enjoyable without any pressure. And Samantha the finance rep was equally as nice. SUV. Conrad, our sales person, made the experience stress free and enjoyable without any pressure. And Samantha the finance rep was equally as nice. We are so glad that we did business with Mercedes Benz Pompano Beach! More

I pulled up to service door overhead door opened no waiting. went in to see Anja she was friendly snd very knowledgeable Fixed recall great experience waiting. went in to see Anja she was friendly snd very knowledgeable Fixed recall great experience More

Brought s550 in for non operating air cond controls. Gave an exact explanation of problem. They kept the car for 9 days. when i picked it up After paying $883.00 for labor only. not only does the exact Gave an exact explanation of problem. They kept the car for 9 days. when i picked it up After paying $883.00 for labor only. not only does the exact same problem occur, the discharge air is noticeable warmer than it was previously. I spoke with the technician along with the service writer and the technician stated in front of both of us " i don't have a clue of what the problem is, so we will have to start over from the beginning to attempt to solve the problem" I was a bit shocked with his answer concerning my situation, and so was the service writer. But after spending $883.00 for a labor Only repair, I believe that i deserve a much more descriptive answer to my question !! My honest opinion is this so called air conditioning certified technician is as dumb as a box of rocks. I sent them a letter Before they attempted the repair, but I believe the newer breed of technicians, only know what they are instructed to do by plugging in a computer and acting upon it's results. Not this technician, he knows nothing about how a refrigeration system, nor does he understand the working actions of a MB climate control module. It is very unfortunate that we as customers are relying upon (Some) not all technicians to diagnose vehicles wort $300,000 plus dollars, and all they capable of answering is " I don't have a clue !!" More

Excellent service! Isaac Bertho in the sales department was a great! Scott Anderson was also super helpful! Isaac Bertho in the sales department was a great! Scott Anderson was also super helpful! More

Excellent communication and quick turnaround. Bradley Markoff has been my service advisor for years. Nothing but positive experience every time. Bradley Markoff has been my service advisor for years. Nothing but positive experience every time. More

I've been a client for 11 years. They have earned my business due to top notch service. They have earned my business due to top notch service. More

I purchased a used 2019 Mercedes-Benz E 53 AMG on 3/21/22. At the time of delivery the dealer only had 1 keyless transmitter. I was told by the salesperson that another would be ordered. It's now 3/21/22. At the time of delivery the dealer only had 1 keyless transmitter. I was told by the salesperson that another would be ordered. It's now almost 5 months and I still do not have the 2nd key and the salesperson does not even respond to my emails. Horrible experience - stay away. More

The servicd was amazing. I got all the answers immediately. I will give a 10/10 rating. I got all the answers immediately. I will give a 10/10 rating. More

I took my vehicle in for a B1 maintenance. Bradley Markoff is my service writer. Everything was excellent and Bradley provided me with the cost up front and kept me informed during the repair Bradley Markoff is my service writer. Everything was excellent and Bradley provided me with the cost up front and kept me informed during the repair process. Bradley gets a 10!! More