Mercedes-Benz of Pompano

From the beginning to the end I was satisfied with the service. I loved that whenever I needed anything someone was there to offer their service. I love the communication. service. I loved that whenever I needed anything someone was there to offer their service. I love the communication. More

Professional, courteous service. Pleasant, clean environment. Measures are in place to avoid or mitigate customer inconvenience. Pleasant, clean environment. Measures are in place to avoid or mitigate customer inconvenience. More

Great cars, great people, great service! I would buy here again. Highly recommended to anyone! I would buy here again. Highly recommended to anyone! More

Everyone is so professional and friendly. I would absolutely buy another car from this dealership. I would absolutely buy another car from this dealership. More

Great customer service! ! Everyone one is professional and friendly. The experience buying the car was great! ! Everyone one is professional and friendly. The experience buying the car was great! More

We have always had great service from this Mercedes Dealership. On my car, the indicator light comes on to alert me about my tires. Without an appointment, I have driven into this service area. With Dealership. On my car, the indicator light comes on to alert me about my tires. Without an appointment, I have driven into this service area. Without question, they have taken me with a most pleasant attitude. Thank you so much for being a great dealership. More

Frank was an excellent customer service representative. The dealership could not find my appointment scheduled for 9:30AM MONDAY. It got lost in the system somehow. I was given to Frank as a walk in and he The dealership could not find my appointment scheduled for 9:30AM MONDAY. It got lost in the system somehow. I was given to Frank as a walk in and he handled me perfectly. What a gentleman! He managed to have my car serviced and arranged my rides. Thank you Frank! More

Service area is always very prompt and clean . llija is a very helpful advisor. I have used Pompano for years for many of my Mercedes and love all the improvements. llija is a very helpful advisor. I have used Pompano for years for many of my Mercedes and love all the improvements. More

Service was very good and the staff was very friendly would for sure bring my car back there for service would for sure bring my car back there for service More

Very dissatisfied! Went in to address a warning light to check my rear left tail light. I left with a $310 charge, a quote of $10,000+ plus for a bunch of things (tai Went in to address a warning light to check my rear left tail light. I left with a $310 charge, a quote of $10,000+ plus for a bunch of things (taillight not mentioned in the written estimate) plus a comment on the telephone that the taillight compartment needed to be replaced for an additional over $3,000 amount. This is for a 9-year-old car with 74,000 miles on it, so it is not worth much more than $10,000. To add insult to injury my bill included a $34 (about) miscellaneous charge for doing nothing. I complained about it and the charge was removed. Manager said it was a mistake (yeah). There was no sense of priority, no evaluation of safety issues...No communication at all. Bottom line, I am $310 poorer, wasted time, and am no better off than I was before. More