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Mercedes-Benz of Pompano

Pompano Beach, FL

4.6
596 Reviews

350 West Copans Road

Pompano Beach, FL

33064

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596 Reviews of Mercedes-Benz of Pompano

October 31, 2023

"Koby's service team provided a top-notch experience for my Mercedes-Benz SL 63 AMG. They excelled in keeping me informed throughout the service process, and their attention to detail and knowledge of my ve More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koby
Nov 02, 2023 -

Mercedes-Benz of Pompano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pompano. Thanks for the recommendation, and have an amazing day!

October 26, 2023

This place is such a friendly and efficient service that make you kind of addicted! More

by Abílio Rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 26, 2023 -

AbĂ­lio Rodrigues responded

Excellent job.

October 26, 2023

FROM MAKING THE INITIAL CALL TO THE SERVICE DEPT FOR A RECALL AND GETTING SCHEDULED TO DROPPING THE VEHICLE OFF TO A GROUP OF VERY PLEASANT SERVICE DEPT STAFF TO THEN WORKING WITH BRADLEY WHO TOOK CARE More

by HLDEWOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRADLEY
Oct 29, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

The Mercedes Service fixed everything on my car that needed to be fixed within 8 days. They kept in touch with updates. I also had a very nice loaner to drive. More

by carolferrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith
Oct 24, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 19, 2023

Service team is friendly and helpful. Kept me informed while car being checked and repaired. More

by SueNappi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Ilija is an excellent service person. I will continue to use him when I get my new MB. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilija
Oct 11, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 09, 2023

Every time I had to visit there with or without an appointment, The staff was courteous, knowledgeable, kind, pleasant and extremely professional. They have always exhibited respect. Your staff is b More

by WEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, Hayden
Oct 11, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2023

Overall very satisfied with the service. Great job correcting the problem and my vehicle was returned clean and ready to go. My service adviser Ilja was great and kept me informed. Keep up t More

by bds3081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilja
Oct 04, 2023 -

Mercedes-Benz of Pompano responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 30, 2023

They have successfully assisted me in international car sales. Umut Gurbuz provided us with all the support. I would like to thank everyone for their attention and assistance. More

by Yasin Saglam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umut Gurbuz
Oct 02, 2023 -

Mercedes-Benz of Pompano responded

Hi Yasin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

September 29, 2023

Found no problem. Charged over $700 diagnostic charges. Vehicle failed in same way first time driven after returning home. Money should be returned for diagnostic time More

by tmkspeedy
Recommend Dealer
No
Employees Worked With
Anja
Oct 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.

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