Mercedes-Benz of Portland

Clean, comfortable and competent I'm confident the techs will diagnose any problems and keep an eye out for potential issues. will diagnose any problems and keep an eye out for potential issues. More

Everything was good. My tech did a great video which was really nice Car was taken in on time. Did take a little long to get car back. Expected in an hour or so but took My tech did a great video which was really nice Car was taken in on time. Did take a little long to get car back. Expected in an hour or so but took just over 3 hours. More

Eric, Director of Service is the very best at his job! He provided excellent customer service and response to my shattered moonroof in my SUV. Eric answered my call to the sense department, told me to c He provided excellent customer service and response to my shattered moonroof in my SUV. Eric answered my call to the sense department, told me to come right away and he would take care of my car. Eric went beyond the norms of customer service and should be celebrated for his efforts on behalf of MB. He should lead and manage others on customer service. He is the best of the best and I will continue to be loyal to MB PDX because of Eric. More

Wry good Very xxxxxxxxxxxxxzxgood Xxxxxxxxxxgood I do want to say any more leave me alone want to say any more leave me alone More

While Andy was great, the technician failed to check basic causes of problem. While Andy was great, the technician failed to check basic causes of problem. Technician failed to check the battery which w basic causes of problem. While Andy was great, the technician failed to check basic causes of problem. Technician failed to check the battery which was the real root cause of problem. Failed to check EGR before costing me a lot for replacement of fuel pumps. More

MB Portland was great to work with on our lease. Ian was tremendous - helpful, courteous, worked with and for us. Ian was tremendous - helpful, courteous, worked with and for us. More

Great staff. Very helpful and friendly. There is a 100% improvement from two years ago. Very helpful and friendly. There is a 100% improvement from two years ago. More

Permaplate is a scam. I asked for the security tracker to be removed from the vehicle and no follow up from dealership. I asked for the security tracker to be removed from the vehicle and no follow up from dealership. More

Exceptional service. I was having issues with my car's battery and called the Saturday after thanksgiving and you got me in and taken care of that day. I was having issues with my car's battery and called the Saturday after thanksgiving and you got me in and taken care of that day. More

Broken passenger windshield wiper arm. Amazed it was available in your parts inventory. Was in and out of your dealership in around 1 1/2 hour and on my way. Was in Portland from out of to Amazed it was available in your parts inventory. Was in and out of your dealership in around 1 1/2 hour and on my way. Was in Portland from out of town and was able to arrange service on short notice. All good. More