Back

Mercedes-Benz of Portland

Portland, OR

4.2
2,535 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,535 reviews

July 10, 2025

They have great service and they take care of their customers. Snacks and drinks always available in customer waiting area. More

by D.WALLACHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the woman’s name I worked with.
Jul 11, 2025 -

Mercedes-Benz of Portland responded

Thank you for your feedback! We're glad to hear that you appreciate our great service and customer care here at Mercedes-Benz of Portland. We strive to make your experience as comfortable as possible, including those fun snacks and drinks in the waiting area. We look forward to serving you again!

July 10, 2025

They were very good to work with, honest and didn't waste my time trying to upsell me More

by GDGILLILAND
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
Jul 11, 2025 -

Mercedes-Benz of Portland responded

Thank you for leaving a 5-star review! We are pleased to hear that you had a positive experience with our team at Mercedes-Benz of Portland. We pride ourselves on being honest and respecting your time, so it is great to know that is the service you received. We look forward to seeing you again!

July 09, 2025

Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More

by Hynu66575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Mercedes-Benz of Portland responded

Hi there, thank you so much for the feedback! We are thrilled that you were pleased with your experience and our team at Mercedes-Benz of Portland. It is so great to hear you were offered such efficient service and exceeded expectations. We hope to see you in the future, have a nice day!

July 07, 2025

The mechanics are friendly enough and they got started on the repair right away when I arrived More

by HOODDOGLVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to leave a review! We are happy to hear that our service team was friendly, quick, and efficient at Mercedes-Benz of Portland and we look forward to seeing you again in the future!

July 07, 2025

my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. More

by TIM.OLIGMUELLER
Recommend Dealer
No
Employees Worked With
D9n't remember
Jul 08, 2025 -

Mercedes-Benz of Portland responded

Hi Tim, thank you for taking the time to leave feedback. However, it is unfortunate to hear what you experienced with your vehicle after leaving the service department. Please feel free to reach out to me directly so we can address these issues promptly and ensure everything is in working order for you. Thank you. Eric Trueblood - Service Manager - 503-228-8351

July 02, 2025

Great out-of-state purchase process. Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership wi More

by DAVE.MITCHELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Mercedes-Benz of Portland responded

Hi Dave, we're pleased that John and the team at Mercedes-Benz of Portland made your out-of-state purchase a positive experience. Thank you for sharing such wonderful feedback! We look forward to assisting you again in the future.

June 27, 2025

I recently purchased a 450 GLE from Mercedes-Benz of Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the More

by RSCHAEF1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us! We're delighted to hear that John and the team at Mercedes-Benz of Portland provided exceptional service throughout your purchase. Enjoy driving your new 450 GLE!

June 27, 2025

Better than average service experience. Love my service advisor..she is so knowledgeable and thorough. Thank you More

by Jamesfrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget the woman's name
Jun 30, 2025 -

Mercedes-Benz of Portland responded

James, Thank you for the first-class feedback. We're delighted to hear that you had a great service experience with us at Mercedes-Benz of Portland. Your kind words about your advisor are much appreciated! Thank you for choosing us and enjoy the ride!

June 26, 2025

My experience had its challenges, but I want to commend the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication More

by daniel_e_rainey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maya Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Vannelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Braack
Jun 26, 2025 -

Mercedes-Benz of Portland responded

Hi Daniel, Your feedback means the world to us. We're glad our team could turn your experience into a positive one. Your kind words about their professionalism and communication are validating for our team. We look forward to your next visit!

June 26, 2025

Awesome. Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Mercedes-Benz of Portland responded

Hi Tom, We appreciate the feedback concerning your experience with professional and honest service. We'll certainly pass along your feedback and do our best to retain such valuable team members. Thanks for sharing!

1
...