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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,529 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,529 reviews

May 19, 2022

I have dealt with this dealership since 1980 and always received a professional And honest service. More

by JOHN@AUTOBEST.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Don Meyer, Edward Minard, Mark Tower
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May 19, 2022 -

Mercedes-Benz of Portland responded

Customer appreciation spanning decades for our store is truly humbling. We appreciate your acknowledgement of the professional, honest service you consistently receive. Thank you for your loyal patronage!

May 19, 2022

Always courteous and informative. They provide excellent service. I would use them again and refer them to my friends. More

by PETEZAVOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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May 19, 2022 -

Mercedes-Benz of Portland responded

Hi Pete, Thank you for the 5-stars following your courteous and informative visit with us. We look forward to working together again!

May 19, 2022

Professional attitude, and attire. Service was done Around the time they told me, and I left happy. More

by meka114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 19, 2022 -

Mercedes-Benz of Portland responded

Hooray for another happy customer! Thank you for rewarding your professional, prompt experience with a 5-star rating.

May 18, 2022

I expect and find attention to my immediate needs when dealing with your firm. There are still some fine tuning that needs to be scheduled after having a computer upgrade. All readings went back to the pr More

by JPRICE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Maddox, Mark Tower
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May 18, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for your feedback and sharing the news of your overall satisfaction!

May 18, 2022

Notified them of an ongoing issue and while they offered a quick solution to the problem, the problem is not completely remedied and will persist in the future More

by hknight4
Recommend Dealer
Yes
Employees Worked With
monroe
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May 18, 2022

I worked w/Tom Maddux who is the Cream of the Crop. .. The Best!... 10 Star Rating!! More

by WABENA.JOHNSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
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May 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for your feedback, Wabena. It is a pleasure to earn your business and and we're happy to hear working with Tom was the best, 5-star experience!

May 17, 2022

Service was easy to schedule, service was done promptly performed, car was cleaned, checkout was easy More

by STUFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for the full update on the prompt, seamless process you experienced during your service appointment!

May 17, 2022

I had a wonderful experience My salesman was so proffesiona I would by a car only from him. I will recommend him to e More

by GILBERTDIANNE9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer, Nickolas Kalantari
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May 18, 2022 -

Mercedes-Benz of Portland responded

Cheers to your wonderful experience, Dianne! We're glad you appreciated the professionalism of your salesman and thank you for the 5-stars.

May 16, 2022

I was never asked about doing the due service. However, they wrote that I declined it. Really bad More

by alegrapw
Customer Service
Recommend Dealer
No
Employees Worked With
Andes Acevedo
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May 16, 2022

Friendly service, quick respond and convenient location very good coffee very nice and clean waiting Lounge. Will recommend to friends and family. More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Report | Print
May 17, 2022 -

Mercedes-Benz of Portland responded

Safe travels and thank you for sharing your 5-star experience! If your friends and family become our customers, we look forward to offering them the same quick, convenient, and friendly service.

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