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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,252 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,252 reviews

December 31, 2023

Great staff. The place was clean and presentable. The agent that dealt with me was professional and new what he was doing. I'd recommend Mercedes Benz of Portland More

by MARK@INTAC06.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Franz
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

Mark, we're so glad to know you had a great experience with our team at Mercedes-Benz of Portland! Thank you for recommending us, we appreciate your support and hope to see you again in the future. Safe travels!

Helpful
December 31, 2023

Darian was an excellent salesperson. He answered all of our questions before and after the sale. Darian went above and beyond by calling Kuni BMW to answer our difficult questions about More

by Paulkdunhamii
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Graham
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

Paul, we're delighted to know Darian was able to assist you effectively and answer all your questions at Mercedes-Benz of Portland. We'll definitely pass on your appreciation! Enjoy the new BMW X5!

Helpful
December 31, 2023

People oriented, listens to customs concerns, friendly. I am only speaking of the service center only. Mark is very professional in his role as a service advisor. More

by CHERICLOSE37
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience at our service center! It's great that Mark and the team were able to assist with your needs. Thank you for choosing Mercedes-Benz of Portland, we appreciate it!

Helpful
December 30, 2023

Mark is a very kind person, and above all he explains any questions you have and gives you very good suggestions for what your car needs. More

by ZABELIORBE
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to provide you with the excellent experience we strive for at Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we hope your car is running smoothly!

Helpful
December 30, 2023

I feel so taken advantage of & very unlikely to return to this Mercedes Benz dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

Jessica, I'm concerned to see the feedback you have shared here and would appreciate the opportunity to speak with you directly regarding your experience. When convenient for you, please consider contacting me using the number below. I hope to work with you towards a more positive outcome. Eric Trueblood - Service Manager - 503-228-8351

Helpful
December 29, 2023

Had service A, transmission fluid change, battery change, and engine air filter. Mark was very patient and helpful. More

by GLU2001
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that Mark and our team at Mercedes-Benz of Portland were able to assist you with your service needs. Thank you for the positive feedback!

Helpful
December 29, 2023

Good friendly company service Very informative. It was done in a timely manner. Appreciate the professionalism. More

by DNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you found our service at Mercedes-Benz of Portland friendly and professional. We strive for timely, informative interactions with all our customers. Thanks for the positive feedback!

Helpful
December 29, 2023

Quick to get the vehicle in, great communication, and worked with my schedule. She was very helpful, knowledgeable, and kind. More

by BROCKJMYERS
Recommend Dealer
Yes
Employees Worked With
Cecilia
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Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that our team at Mercedes-Benz of Portland was able to provide you with a quick and convenient service experience. Thank you for highlighting our great communication, we appreciate your feedback!

Helpful
December 28, 2023

Professional and clear communicators What? No Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs More

by DREISINA
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

Dreisina, we appreciate your feedback about our team at Mercedes-Benz of Portland, and are glad to know you found us to provide professional and clear communication. Looking ahead, we wish you safe travels and a happy new year.

Helpful
December 28, 2023

We appreciate the relationship that we have with Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. More

by REZOLON59
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're so glad to know that you appreciate the relationship with us here at Mercedes-Benz of Portland. It's great to see Mark has been consistently meeting your needs and providing excellent service! Thank you for sharing this feedback.

Helpful
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