Mercedes-Benz of Portland

great customer service. quick and thorough communication and i always felt like i knew timelines and what to expect. quick and thorough communication and i always felt like i knew timelines and what to expect. More

They have good above and beyond in every aspect. Rebecca was also very informative of things I didnt understand. Rebecca was also very informative of things I didnt understand. More

I recently purchased a car from this dealership, and I can confidently say it was one of the smoothest experiences I’ve ever had. From start to finish, the entire process exceeded my expectations in every can confidently say it was one of the smoothest experiences I’ve ever had. From start to finish, the entire process exceeded my expectations in every way. More

Not very knowledgeable service advisors; especially unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. More

We had just purchased our preowned 2015 E350 prior to our trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive br trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive brake line corrosion and the diagnosis hit us in the gut and the pocketbook. After a second opinion we concluded that having your professionals do the repairs was the best solution! Thanks for the honesty even in the face of delivering the bad news. More

They were very good to work with, honest and didn't waste my time trying to upsell me my time trying to upsell me More

They have great service and they take care of their customers. Snacks and drinks always available in customer waiting area. customers. Snacks and drinks always available in customer waiting area. More

Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More

my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. battery in my remote and my main base speaker is now not working. I will have to return for more service. More

The mechanics are friendly enough and they got started on the repair right away when I arrived the repair right away when I arrived More