Mercedes-Benz of Portland

Great experience working with Mercedes-Benz of Portland. Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the moment I submitted an inquiry via the website, to driving off the lot with my new car, everything was superb. I would definitely recommend Mercedes-Benz of Portland More

My service agent Rebecca was so welcoming and kind, answered all my questions, and took care of me promptly. Thank you ! answered all my questions, and took care of me promptly. Thank you ! More

Great experience, helpful friendly personal , pleasant atmosphere, good selection and excellent pricing very complete range of services and quality, service department looks awesome. atmosphere, good selection and excellent pricing very complete range of services and quality, service department looks awesome. More

Barbara is the worst. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. More

John and Nick were extremely nice to deal with. They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on a They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on an agreed price without feeling pressured or uncomfortable. John spent a long time showing me the features of my new car. He asked me to call or stop by anytime if I had questions about the car which I really appreciated. We had a very bad experience with Wilsonville as they were blatantly dishonest. If you are interested in a Mercedes, I would highly recommend you choose Mercedes of Portland! More

Dropped my car off to be inspected for a noise that was coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. More

Very easy to work with. John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwor John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwork ready and helped us quickly go through with the purchase. Overall, a great experience. More

Was not aware of the minimal experience of technicians on the weekends would have been nice to know that upfront. the weekends would have been nice to know that upfront. More

I would never! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! !! Ever suggest ANYONE VISIT THIS PLACE!! A total ripoff!!! Violated my car!! Took my money and made more a problem! More

Intake was ok, they didn't have my reservation because it was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he wa was made via A.I. phone system. They found it but the process wasn't seamless. Car completed on-time. Service Advisor committed to identify why he was incorrect in something he told me and call me back the next day. No returned call yet. More