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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,525 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,525 reviews

January 12, 2024

Amazing I had a great experience from start to finish. My situation was unique but they worked with me and I left with a great new vehicle. More

by JSTEINBRING
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're so glad to know you had a great experience at Mercedes-Benz of Portland and that our team could assist with your unique situation. Enjoy your new vehicle!

January 12, 2024

Very accommodating. Kenny came in on his day off for my Pick up time. Dealership allowed storage until I could pick up. More

by GALPALS84
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're glad to know our team, especially Kenny, was able to accommodate your needs at Mercedes-Benz of Portland. We always strive for flexibility and convenience for our customers. Thanks so much for the review!

January 12, 2024

Overall very positive and accommodating. Efficient and good customer service in all areas Nice job. More

by ISAACJTHOMPSON
Recommend Dealer
Yes
Employees Worked With
Donovan
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Isaac, providing you with efficient and accommodating customer service was our pleasure! Thank you for thinking of our team at Mercedes-Benz of Portland for your automotive needs.

January 12, 2024

Really great. Super easy... Well done. Like getting the car washed Called me right when done More

by DAVIDS17
Recommend Dealer
Yes
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Hello David, we pleased to know you had a smooth experience with our team at Mercedes-Benz of Portland. Working with you was our pleasure and we hope to get the opportunity again down the road.

January 12, 2024

The service team was unresponsive to calling me back about services performed The service team was unresponsive to calling me back about services performed. They said service manager would call back and More

by rmbaba
Recommend Dealer
No
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

I'm sorry to read about your experience with our service team. We strive for excellent communication and it seems we've missed the mark in this instance. I'd like to personally look into this matter, so please reach out at your earliest convenience. Thank you, Eric Trueblood - Service Manager - 503-228-8351

January 12, 2024

I bought my MB here and I've never had it serviced anywhere else. Not even an oil change. More

by Jeff.barnhart
Recommend Dealer
Yes
Employees Worked With
Bella
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Jeff, We truly appreciate your loyalty here at Mercedes-Benz of Portland. It makes us happy to hear you always receive wonderful service from our team. We look forward to seeing you again next time.

January 12, 2024

Good people and service All my sevice is done there an time H I have recommended More

by DPWESQ
Recommend Dealer
Yes
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Thank you for your five-star review. It was our pleasure to provide a positive dealership experience. Our Service Team will always be here at Mercedes-Benz of Portland to assist with any future needs.

January 12, 2024

It's always very professional, friendly and helpful! !! Thank you so much!! Every time I have ever brought my car there they are friendly and professional and helpful and I love that my car is washed and More

by DOGLADEE
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're delighted to know that you've consistently had a positive experience with us at Mercedes-Benz of Portland. It's our pleasure to keep your car looking fresh and clean! Thanks for the review, we appreciate it! Travel safe and come see us again whenever we can next be of service.

January 12, 2024

Donavan was my sales person. He was really helpful and knowledgeable. I had called about a vehicle and he promptly had it ready to show me. I also asked about and was shown sever More

by LEANNEAMBROSE
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

Leanne, it's great to know that Donavan was able to assist you effectively at Mercedes-Benz of Portland. We're glad he could answer all your questions and make the process smooth for you. Thanks for choosing us!

January 12, 2024

They were all the nicest, most accommodating people. No pressure, just good information. Michael Franz was awesome More

by BURRELL.GLENN
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
Report | Print
Jan 15, 2024 -

Mercedes-Benz of Portland responded

Burrell, we're delighted to know that you had a positive experience with Michael and the rest of our team at Mercedes-Benz of Portland. We appreciate your kind words, and hope to serve you again in the future!

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