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Mercedes-Benz of Portland

Portland, OR

Overview
Reviews
4.2
2,730 Reviews
Call Dealership (971) 340-4573
View Awards

1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,730 reviews

February 22, 2026

Friendly, knowledgeable, very pleasant. Wonderful to work with. Fantastic. Makes you want to come back. Represents the Mercedes brand really well More

by RPERCIVAL
Recommend Dealer
Yes
Employees Worked With
Lheana Caba
Report | Print
Feb 23, 2026 -

Mercedes-Benz of Portland responded

We are so touched by your review of our team! Thank you for choosing Mercedes-Benz of Portland and for sharing your appreciation for our customer service. We look forward to working with you again!

February 21, 2026

Excellent services Very professional, very nice Person, I feel safe to bring my car in for services More

by hongly3j
Recommend Dealer
Yes
Employees Worked With
Madison
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Feb 23, 2026 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! Our team is happy you were greeted by our wonderful team and experienced the exceptional and professional services we aim for. We look forward to seeing you again here at Mercedes-Benz of Portland!

February 20, 2026

Wade, James and Yaseen were super to work wits. They made our entire purchasing experience very smooth and painless. More

by Peymanzabeti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierce , Yaseen Aljawadi, Wade Nebeker
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Feb 23, 2026 -

Mercedes-Benz of Portland responded

We're so glad to hear Wade, James, and Yaseen made your experience smooth and painless! Thank you for choosing Mercedes-Benz of Portland. Enjoy your new car, and we look forward to seeing you down the road!

February 19, 2026

We dealt with Michael and James. They were both excellent. Don't know who Wade Nebeker is. More

by SEAN.WIJAY
Recommend Dealer
Yes
Employees Worked With
Wade Nebeker, Wade Nebeker
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Feb 20, 2026 -

Mercedes-Benz of Portland responded

Sean, thank you for taking the time to leave a 5-star review! Our team is happy to hear that Michael and James both made your visit that much better and got you back on the road. Until next time, we wish you safe travels! - Mercedes-Benz of Portland

February 18, 2026

They squeezed me in last minute for an oil change and were quick and friendly. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure, it was a female that helped me and she was great.
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Feb 20, 2026 -

Mercedes-Benz of Portland responded

Brett, thank you for taking the time to leave a review here at Mercedes-Benz of Portland! Our team is always here to offer you a 5-star visit and get you back on the road in no time. We appreciate your business and look forward to seeing you again!

February 17, 2026

Issue was diagnosed and handled quickly All workers were knowledgeable about issues and fixes care was given to my concerns More

by AMORRIS1124
Recommend Dealer
Yes
Report | Print
Feb 18, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your feedback! We're glad our team addressed your concerns efficiently and provided the knowledge and care we strive for. We look forward to serving you again at Mercedes-Benz of Portland! Safe travels!

February 16, 2026

I went in to get Apple car play to work, and only periodically works now. Let him know it stopped worked the next day and asked how to proceed and there has been no follow up plan todate More

by SEAN.MCKENNA
Recommend Dealer
No
Employees Worked With
Eric in service
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Feb 18, 2026 -

Mercedes-Benz of Portland responded

Sean, thank you for taking the time to leave a review. It is unfortunate to hear that your Apple CarPlay issue hasn't been resolved in a timely manner. We certainly want to get this working for you consistently. Would you please give me a call so I can assist in finding a resolution? Thank you. Eric Trueblood - Service Manager - erictrueblood@lithia.com

February 16, 2026

I feel cheated, disrespected, and embarrassed. The experience overall was shoddy at best. It's the worst car buying experience I've ever encountered. More

by WJLVOC
Recommend Dealer
No
Employees Worked With
Mylee Burns, Mylee Burns
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Feb 18, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. Our team strives to make every customer's car-buying journey smooth and stress-free, so it is unfortunate to learn you felt this way about your visit. I would like to address your concerns properly. Please reach out to me so we can have a discussion about what transpired during your visit, and I would be happy to assist in finding a resolution. Thank you. Laurel Kessler - Sales Manager - lkessler@lithia.com

February 16, 2026

Scheduled appointment time changed. And waited longer than expected. ... should have uber to work and came back later in day to pick it up More

by CHERYLMUESSIG
Recommend Dealer
No
Employees Worked With
Jesus Soria, Jesus Soria
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Feb 17, 2026 -

Mercedes-Benz of Portland responded

Cheryl, thank you for sharing your experience. While we are happy to get you back on the road safely, we're sorry to see that your service visit didn't go as smoothly as we would've hoped. If there's anything else you'd like to discuss, please get in touch with me directly, and I would be happy to assist in any way I can. Thank you, Eric Trueblood - Service Manager - erictrueblood@lithia.com

February 14, 2026

They fixed my problem, did it on time and on budget. Not much more you can expect. More

by srussellattorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Report | Print
Feb 16, 2026 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! Our team is happy that you were pleased with your visit and that you were back on the road in no time. We look forward to seeing you again down the road here at Mercedes-Benz of Portland!

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