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Mercedes-Benz of Portland - Service Center
Portland, OR
1,518 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,518 Reviews of Mercedes-Benz of Portland - Service Center
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May 11, 2022
Everytime I have had my vehicle serviced I am cared for with the utmost excellence. Every experience is is the best I have ever had. The service team is wonderful and they make sure I am taken care of. I with the utmost excellence. Every experience is is the best I have ever had. The service team is wonderful and they make sure I am taken care of. I appreciate all that portland mercedes-benz has done to keep my vehicle top notch and beautiful. Respectfully, this dealership truly represents their brand very well. -Kat More
by kattempleton.templeton
Verified CustomerEmployees Worked With
Rod Soprito
May 06, 2022
The person I work with on check in is very unhelpful, doesn’t return calls or texts. Have to call reception to find out the status of my car. Even though he says text anytime and I’ll get back to you. doesn’t return calls or texts. Have to call reception to find out the status of my car. Even though he says text anytime and I’ll get back to you. He never does. He seems annoyed helping you check out or answer questions. He has made me seriously consider driving to Wilsonville so I don’t have to work with him: thank you More
by KURTCHIAPUZIO
Employees Worked With
Don’t see his name listed
May 05, 2022
Rod is the most professional service manager with whom I have ever worked. Saying a lot because I am a pretty old guy Who has owned a number of Mercedes-Benz. have ever worked. Saying a lot because I am a pretty old guy Who has owned a number of Mercedes-Benz. More
by RICK@TALLEYRESEARCH.COM
Employees Worked With
Rod Soprito
May 02, 2022
First 10K service took over 3 hours, was not expecting to be at the dealership that long. Did not get any progress updates, either. I had to find someone to ask if my car was finished. Right rear blinker m be at the dealership that long. Did not get any progress updates, either. I had to find someone to ask if my car was finished. Right rear blinker malfunction on way to have servicing done. Part ordered 3 weeks ago, no communication as to ETA. I do not feel like a valued customer right now More
by CHARMARGNE.PEARSON
Employees Worked With
Rod Soprito
May 01, 2022
I came in on a day that they were short staffed and Brandon was the only one available to take care of me. He did an excellent job. Brandon was the only one available to take care of me. He did an excellent job. More
by JAYTIKEKAR
Employees Worked With
Brandon Godbey, Arthur Dimalanta
