Mercedes-Benz of Portland - Service Center

Car repair You all have always treated us very good, we always boast about the great service to our friends and family. You should be proud of your staff, they You all have always treated us very good, we always boast about the great service to our friends and family. You should be proud of your staff, they all care! Thanks again ! More

Best Dealership and service guy Chuck! Fast, efficient service. Chuck was great to work with! Texted me on all progress along the whole way and responded back quickly! Plus, my car came Fast, efficient service. Chuck was great to work with! Texted me on all progress along the whole way and responded back quickly! Plus, my car came back cleaned too! Top notch service! Thank you Chuck! More

Brake pad chanfe Mercedes of Portland had excellent customer service! I was picked up and dropped off from work with no hassle! Noel was a great advisor and kept me up Mercedes of Portland had excellent customer service! I was picked up and dropped off from work with no hassle! Noel was a great advisor and kept me updated on my cars status. Would definitely return here. More

Great service Chuck has always been very friendly and helpful, even to a lowly Smart owner. He arranges for a vehicle for me if my car needs to stay overnight and i Chuck has always been very friendly and helpful, even to a lowly Smart owner. He arranges for a vehicle for me if my car needs to stay overnight and if I stay in the dealership, there’s a nice lounge. More

Great Service My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with th My experience was great ! My car was finished earlier than the quoted time and washed. Noel explained everything in detail, so I was confident with the services I needed. More

Regular service appointment. Repair of fender & wheel damage I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. I am consistently treated with courtesy and respect regardless of the purpose of the appointment. The service is thorough and estimates are honored. Service waiting area is very comfortable. Nice to have the service car or shuttle available. Nice touch to have the candy and cookies More

My hero! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personal Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! Chuck Haga is my hero ---great, personalized service! More

Fantastic facility This was our first visit to this dealership since moving to this area. They did a recall in exactly the time allotted, washed the car and reviewed the This was our first visit to this dealership since moving to this area. They did a recall in exactly the time allotted, washed the car and reviewed the vehicles history with us. Ronnie Marques was friendly, efficient and thorough. The facility is modern and clean. More

Poor customer service. Run by kids Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to Shortly after buying my 2015 smart car electric (great car by the way) my front plate fell off. It wasn’t secured properly by the dealer. I had to purchase new plates, pay a ticket for not having a front plate, and when I went to the Portland Mercedes Benz dealership to have them secure a new license plate holder, the person helping me said- they probably used the wrong bolts. Then he added , you don’t want me to fight with the parts department about the bill do you? Heck yes I do! I am already on the hook for $400 to get new plates from the DMV. Anyway to much trouble for him and he gave me a bill for $40. Seriously. More

Car service Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because o Chuck Haga always takes great care for us He knows us and is great to work with We have been a long standing customer with the dealership because of Chuck More