Mercedes-Benz of Portland - Service Center

Great service. Great service great service great service great service great service great service great great service great service great service great More

Aren't they always awesome?! Of course they are! These folks have taken good care of us and our vehicles for several years. We could not ask for better service! folks have taken good care of us and our vehicles for several years. We could not ask for better service! More

It was on time very professional the car was finished on time and very clean and I am very happy time and very clean and I am very happy More

The person that took care of me was so kind fast and efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I efficient I felt super welcomed from the time I walked in the door until the time I left. Plus a bonus they cleaned my car and it was done quickly I will always go back for my services and when my lease is up to purchase a vehicle from Mercedes Benz portland I will never go to another one thank you so much More

Performed all tasks properly but not in one day as was promised. Otherwise satisfied with work done promised. Otherwise satisfied with work done More

Great work and customer service. In and out in about 2 hrs. Service scheduled fast. hrs. Service scheduled fast. More

Respectful and great service from Chris Cane every single time I there. Great job from Mark tower when he was in sales and now service time I there. Great job from Mark tower when he was in sales and now service More

Rod is fun to work with Problems just go away which is what I want with real service Action surpasses words No more needs to be said what I want with real service Action surpasses words No more needs to be said More

We love this store and their service. Always professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. professional and very friendly and they communicate right away. We were going on a trip and they made sure it was ready to go on the day we returned. More

Service was timely and satisfactory. However, I could not get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manage get through to service techs multiple times to schedule and had to leave a message which took multiple days to respond to. My assigned service manager was only semi responsive and completely didn’t respond to a request for airbag replacement that I sent 10 days in advance. I encountered resistance getting a loaner when I never have received such treatment at Lexus. All in all, I got the general impression of being considered more as an afterthought than a customer by the whole process. While professional, I felt like I was treated more as an inconvenience than a paying customer. Not terribly impressed. More