Mercedes-Benz of Portland - Service Center

Consistently Great Experience In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I s In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I stopped in on a Saturday morning to ask a question about the voice control system on the car and was so impressed with the care and attention that was offered to me by the service staff that I decided to make a change. I've since purchased a new vehicle (at this dealership) and am now very pleased to have both of my vehicles routinely serviced and maintained at Mercedes-Benz of Portland. Of course I'd recommend them... More

Excellent Service We always get competent and friendly service at Mercedes-Benz of Portland! Chuck Haga is like a long-time personal friend! He cares about us and giv We always get competent and friendly service at Mercedes-Benz of Portland! Chuck Haga is like a long-time personal friend! He cares about us and gives the best service possible. Other friends include Kenny Levias and Chan Saechao - they always greet us by name! All of the people at this dealership understand how important good service is, and they work hard to keep their customers happy. Thank you!! More

Worst customer service! For the past 2 1/2 year since I’ve been leasing my car with Mercedes , I’ve had the worst experience . I’ve been treated so poorly, lied to about my For the past 2 1/2 year since I’ve been leasing my car with Mercedes , I’ve had the worst experience . I’ve been treated so poorly, lied to about my tire replacement, forgotten to be picked up by shuttle which in that case I informed the guy helping that I need to be on the road by 5 to pick my daughter in daycare before 6 , (was late by 20 minutes ). I don’t believe that i’ll Be getting another Mercedes , i’ll Stick with BMW . More

Chuck is a Great service manager truck has been a great service manager over all the time I've done business with Portland Mercedes he's been there answered my questions and been a gr truck has been a great service manager over all the time I've done business with Portland Mercedes he's been there answered my questions and been a great support for my needs with my car More

only place to bring your MB I am extremely fond of the service Chuck Haga at MB portland has brought to me over the past few years. Extremely professional and always a pleasure. I am extremely fond of the service Chuck Haga at MB portland has brought to me over the past few years. Extremely professional and always a pleasure. More

Excellent Customer Service My service experience with Mercedes-Benz of Portland was excellent!! In particular Chuck Haga was fantastic in explaining what they would be doing and My service experience with Mercedes-Benz of Portland was excellent!! In particular Chuck Haga was fantastic in explaining what they would be doing and also suggesting ideas for long term care. This is my 4th Mercedes-Benz. After experiencing another luxury brand for several years, I decided to go back to Mercedes-Benz. The service at MB Portland was reminiscent of the "old days" when it was Rasmussen owned. I did not have a good experience at Mercedes-Benz Beaverton and decided to try Mercedes-Benz Portland....and sure was glad that I did. Thank you. More

Careful, thoughtful, easy servicing...again and again! This is my second vehicle that I have serviced at this dealership, spanning 11 years now. I can truly say that it just keeps getting better! My most r This is my second vehicle that I have serviced at this dealership, spanning 11 years now. I can truly say that it just keeps getting better! My most recent service, besides the usual maintenance was a replacement of a windshield. There was a small crack in the replacement, which my service advisor Chuck told me about immediately. I am so grateful they caught this before installing! It took nearly another week to get a new one, but I truly appreciated the careful, knowledgeable and thoughtful concern that was taken to insure not only a genuine factory replacement, but also a safe one for my family and myself! It is this attention to detail that I can count on with Chuck, and this dealership! More

Great service They were really kind, efficient, and helpful! They supplied me with a loaner car, while they quickly were able to fix all my services for the car. Re They were really kind, efficient, and helpful! They supplied me with a loaner car, while they quickly were able to fix all my services for the car. Really great experience! More

Always great to deal with Noel Everytime i have a dealings with Mercedes-Benz of Portland and the staff it is a great and positive experience. The Service Staff, particularly Noel P Everytime i have a dealings with Mercedes-Benz of Portland and the staff it is a great and positive experience. The Service Staff, particularly Noel Preston, makes everything so professional and makes you always feel so very important and looked after with my best interest at the heart of the service. Thank you all! More

No surprises. Everything went as expected. Always enjoy the complimentary car wash before leaving. My service manager, Noel Preston is always spot on and a pleasure Everything went as expected. Always enjoy the complimentary car wash before leaving. My service manager, Noel Preston is always spot on and a pleasure to deal with. More