Mylee Burns
Mylee Burns at Mercedes-Benz of Portland
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Mylee Burns

Finance Director

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.9
417 Reviews
4.9

417 Reviews

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418 Reviews of Mylee Burns

September 12, 2024

Dealership Rating
Employee Rating

Awesome experience from beginning to end! Excellent customer service with every interaction!! Love my mercedes!!! More

by LAYLA
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Fox

August 11, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with the team at mercedes of Portland.! Thanks for being there for me. More

by WEESEMOM10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us a review! We appreciate your feedback. We love hearing that you had a great experience with us. Come see us again soon!

August 11, 2024

Dealership Rating
Employee Rating

Mylee and Edward were very easy to work with and made our car-buying experience a pleasure. More

by CHERYL39
Recommend Dealer
Yes

Other Employees Tagged: Edward Kluwe

Aug 14, 2024

Mercedes-Benz of Portland responded

Hi Cheryl, we are happy to hear that Mylee and Edward made your car buying experience easy and smooth. We will definitely pass the kind words along to our staff. Come see us again!

August 08, 2024

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Employee Rating

A used car we bought was kept an extra 8 Days beyond what we were promised. Getting in touch with Megan was almost impossible. We're still trying to get something fixed that should have been fixed during the More

by LIVEDINWAMENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Megan Vannelli

Aug 12, 2024

Mercedes-Benz of Portland responded

We apologize for the delay and communication issues you experienced. This is not reflective of our usual standards, and we understand your frustration. Please reach out to us directly so we can address any outstanding concerns with your vehicle promptly. Thank you, Dale Acelar - Executive Sales Director - 503-525-6238

August 04, 2024

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Employee Rating

Best salesperson I’ve ever worked with. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. More

by ASHLYNYOSHIDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Frentsos, Andrew Fox

Aug 08, 2024

Mercedes-Benz of Portland responded

Ashlyn, thank you for your feedback. We're glad to hear John provided excellent service but are sorry about your experience with our finance manager at Mercedes-Benz of Portland. We'll address this internally to improve future interactions. If there is anything else you would like to discuss, please reach out directly. Thank you, Dale Acelar - Executive Sales Director - 503-525-6238

June 13, 2024

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Employee Rating

Mitch was wonderful to talk to. He was professional and patient. Showed us a few options and gave us a great deal. Mylee explained in great depth the intricate leasing method and an More

by ALBARDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Raymer , Nickolas Kalantari

Jun 13, 2024

Mercedes-Benz of Portland responded

Hello, we're delighted to hear that Mitch and Mylee provided you with such a positive experience at Mercedes-Benz of Portland. Enjoy your new ride!

June 05, 2024

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Employee Rating

Mitch is fantastic! Great customer service! He went above and beyond and even reached out after the purchase to see if I had more questions about how all the technology More

by MARIONHAYNES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Raymer

Jun 06, 2024

Mercedes-Benz of Portland responded

Marionhaynes, we're delighted to hear Mitch provided exceptional service at Mercedes-Benz of Portland. Thanks for sharing your experience!

May 05, 2024

Dealership Rating
Employee Rating

Mercedes was fair with me on my trade in. Mylee and Darien made my buying experience a pleasure. More

by AJATHOM4
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Portland responded

Hello, thanks for the 5-star review! It's great that Mylee and Darien made your car buying experience a pleasure. We hope you enjoy our new car and we will see you again soon!

April 28, 2024

Dealership Rating
Employee Rating

They have been very professional, accommodating and efficient with the process. I will continue to be a customer. More

by DSEX101
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Frentsos, Michael Graham

Apr 29, 2024

Mercedes-Benz of Portland responded

Thank you for the kind review. We're happy to know that you've had a positive experience with us at Mercedes-Benz of Portland. We strive for professionalism and efficiency. Your continued support means the world to us, and we look forward to seeing you again in the future!

April 22, 2024

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Employee Rating

Professional customer service they pay close attention to details and time. I’m satisfied glad with their service. More

by ALI.ZAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sanchez Vargas, Mekonnen Wossene, Samuel Kim

Apr 22, 2024

Mercedes-Benz of Portland responded

Hi Ali, we're glad to know you had a satisfying experience with our team at Mercedes-Benz of Portland. We appreciate your recognition for our attention to detail and time management! Come visit us again!

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