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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,548 Reviews
Call Service Center (971) 340-4573

1,548 Reviews of Mercedes-Benz of Portland - Service Center

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January 12, 2024

Mark was wonderful and he made sure the service was done smoothly and efficiently. Very happy with my experience with Mercedes at Portland. More

by GLU2001
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're delighted to know that you had a smooth and efficient service experience at Mercedes-Benz of Portland. Your positive feedback is much appreciated! We will see you again down the road.

December 31, 2023

People oriented, listens to customs concerns, friendly. I am only speaking of the service center only. Mark is very professional in his role as a service advisor. More

by CHERICLOSE37
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience at our service center! It's great that Mark and the team were able to assist with your needs. Thank you for choosing Mercedes-Benz of Portland, we appreciate it!

December 30, 2023

Mark is a very kind person, and above all he explains any questions you have and gives you very good suggestions for what your car needs. More

by ZABELIORBE
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to provide you with the excellent experience we strive for at Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we hope your car is running smoothly!

December 30, 2023

I feel so taken advantage of & very unlikely to return to this Mercedes Benz dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

Jessica, I'm concerned to see the feedback you have shared here and would appreciate the opportunity to speak with you directly regarding your experience. When convenient for you, please consider contacting me using the number below. I hope to work with you towards a more positive outcome. Eric Trueblood - Service Manager - 503-228-8351

December 29, 2023

Good friendly company service Very informative. It was done in a timely manner. Appreciate the professionalism. More

by DNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you found our service at Mercedes-Benz of Portland friendly and professional. We strive for timely, informative interactions with all our customers. Thanks for the positive feedback!

December 29, 2023

Had service A, transmission fluid change, battery change, and engine air filter. Mark was very patient and helpful. More

by GLU2001
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that Mark and our team at Mercedes-Benz of Portland were able to assist you with your service needs. Thank you for the positive feedback!

December 29, 2023

Quick to get the vehicle in, great communication, and worked with my schedule. She was very helpful, knowledgeable, and kind. More

by BROCKJMYERS
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that our team at Mercedes-Benz of Portland was able to provide you with a quick and convenient service experience. Thank you for highlighting our great communication, we appreciate your feedback!

December 28, 2023

We appreciate the relationship that we have with Mercedes-Benz of Portland. Mark Tower, as our Service Advisor, is always personable, professional does a great job of meeting our needs. More

by REZOLON59
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

We're so glad to know that you appreciate the relationship with us here at Mercedes-Benz of Portland. It's great to see Mark has been consistently meeting your needs and providing excellent service! Thank you for sharing this feedback.

December 28, 2023

Professional and clear communicators What? No Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs Boobs More

by DREISINA
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

Dreisina, we appreciate your feedback about our team at Mercedes-Benz of Portland, and are glad to know you found us to provide professional and clear communication. Looking ahead, we wish you safe travels and a happy new year.

December 28, 2023

Quick reliable service,treat you well,appreciate your business ! Nothing more has to be said More

by ISLANDBEST2
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. Our team is always happy to provide timely and quality service, and we are pleased to know this has been apparent during your visits with us. Until next time, safe travels and happy new year.

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