Andy Acevedo

Been reaching out to them for some issues but they haven’t contacted me back. haven’t contacted me back. More

by Rss Verified Customer Verified Customer

Helpful 0

Report | Print

I have had wonderful service from Mercedes and usually deal with Andy Acevedo for Service and he has been wonderful. deal with Andy Acevedo for Service and he has been wonderful. More

by NANCYROUSE Verified Customer Verified Customer

Helpful 0

Report | Print

Almost impossible to get a service appointment for any non standard work. Busy but no callback non standard work. Busy but no callback More

by rleo Verified Customer Verified Customer

Helpful 0

Report | Print

Customer service is not what it used to be with previous owners and personnel at this location. No response to VMs by service advisor, service advisor manager never called after assuring me he would reach o owners and personnel at this location. No response to VMs by service advisor, service advisor manager never called after assuring me he would reach out in an email. Advertised discount for routine maintenance not applied. More

by MMLL Verified Customer Verified Customer

Helpful 0

Report | Print

I have confidence in the work done there. My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to get going home. More

by tdgodwin Verified Customer Verified Customer

Helpful 0

Report | Print

I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complimentary vehicle to drive. Just as bad as Beaverton dealership. More

by Kinseybud Verified Customer Verified Customer

Helpful 0

Report | Print

You kept my car nearly 2 weeks for parts you should have had or been able to secure in days. You do not offer a loaner and communications was poor. Meagan hung the phone up on me when I called to check the had or been able to secure in days. You do not offer a loaner and communications was poor. Meagan hung the phone up on me when I called to check the status of my car and requested to speak with a manager. I was repeatedly directed to voicemail after voicemail. I’m returning my car for conceivably post-service related issues. I do not believe that I received good service. More

by EDITHTHROWER Verified Customer Verified Customer

Helpful 0

Report | Print

Andy provided great service. I was in and out the same day! Great work Andy! I was in and out the same day! Great work Andy! More

by BRANDON.GODBEY Verified Customer Verified Customer

Helpful 0

Report | Print

Maurice and team were very accommodating and kept me up-to-date throughout the entire service experience. up-to-date throughout the entire service experience. More

by mjAdams1 Verified Customer Verified Customer

Helpful 0

Report | Print

knowledgeable service representatives And excellent mechanical service. wasn’t waiting area with very good coffee mechanical service. wasn’t waiting area with very good coffee More

by JOHN.HAUB Verified Customer Verified Customer

Helpful 0

Report | Print