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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,548 Reviews
Call Service Center (971) 340-4573

1,548 Reviews of Mercedes-Benz of Portland - Service Center

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December 26, 2023

The service is very thorough. The time to complete my oil change was very accurate. More

by jwoodbury
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
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Dec 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for stopping by Mercedes-Benz of Portland. It was a pleasure assisting you. Come visit our team again soon.

December 26, 2023

Been using the same dealership since 1981 Always looking for high quality service, advisors with honesty and dignity More

by BTAPPOUNI
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 26, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for supporting Mercedes-Benz of Portland. Our team truly values your long-time loyalty. We will always work hard to earn your trust and business. Should you ever need anything, please let us know.

December 23, 2023

Good as always. Mark and the team always give their best to the customers. Merry Christmas! More

by SAM@HEVANET.COM
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland, Sam. We will be sure to pass along your kind words to Mark. We hope that you enjoy your holiday season.

December 22, 2023

Battery replaced needed, Mark took care of it Had a nice new loaner waiting for me More

by Gambinok
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team for battery replacement. We are happy to have made your experience as convenient as possible, and hope to have you back for any future needs.

December 21, 2023

I’ve only had one issue (major to me) with them out of all the times I’ve been there, so they’ll still get a five star review from me. Staff is always , polite and professional. More

by Qiyana.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady I dealt with last
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Dec 22, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that our team at Mercedes-Benz of Portland has consistently provided you with polite and professional service. We appreciate your understanding regarding the issue, and we'll strive to make every future visit a 5-star experience!

December 20, 2023

Efficient Cecilia was very attentive and worked through details with me that helped me get in and out quickly. My breaks work well! I am happy More

by ANDREW@HUGHDEV.COM
Recommend Dealer
Yes
Employees Worked With
Cecilia
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Dec 20, 2023 -

Mercedes-Benz of Portland responded

We're glad to know that Cecilia was able to assist you efficiently and attentively at Mercedes-Benz of Portland. It's great your brakes are working well! Thank you for the positive feedback, we appreciate it!

December 20, 2023

Dale is super awesome. He made the transaction smooth and effortless. The entire MB Portland team made the purchase a pleasant experience. More

by HORACE.LI
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
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Dec 20, 2023 -

Mercedes-Benz of Portland responded

We're so glad to know that Dale and the team made your experience here at Mercedes-Benz of Portland a smooth one. Thank you for sharing this positive feedback, we appreciate it and hope to work with you again in the future.

December 17, 2023

Good service and good communication of when car will be ready. I appreciate they wash and vacuum. More

by JOLENENANSEL
Recommend Dealer
Yes
Report | Print
Dec 18, 2023 -

Mercedes-Benz of Portland responded

Hello Jolene, thank you again for bringing your vehicle into Mercedes-Benz of Portland for service. Our team is happy to have returned it to you following a complimentary cleaning and to have remained communicative throughout the process. For any future service needs, we hope to get the opportunity to serve you again.

December 16, 2023

Smooth process. Excellent service. Great people. Helpful and friendly. Greatest experience ever. Better than Cats. If I could have my car in the shop all the time! More

by PETERSB2301
Recommend Dealer
Yes
Report | Print
Dec 18, 2023 -

Mercedes-Benz of Portland responded

Peter, thank you for such a kind review of our service team at Mercedes-Benz of Portland. Providing a smooth, helpful and welcoming service experience is always our pleasure. Until your next visit, happy holidays!

December 16, 2023

Great experience from start to finish. I know my SLK250 is in great hands when it's at your shop! More

by SUELAKEO
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Dec 18, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share your confidence in our team at Mercedes-Benz of Portland! We are more than happy to provide you and your SLK250 with quality service at each visit. Until next time, happy holidays!

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