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Jesus Soria
Jesus Soria at Mercedes-Benz of Portland
Refer Me

Jesus Soria

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.7
21 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

4.7

21 Reviews

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21 Reviews of Jesus Soria

June 26, 2024

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Employee Rating

Nice people and quick service. Little frustrating trying to make a reservation for service about 6 weeks out. Automated system just keeps giving the “next” available appointments. More

by 2ducksfans
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Recommend Dealer
Yes
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Jun 28, 2024

Mercedes-Benz of Portland responded

Hello, Unfortunately, we believe your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with your service appointments in the future. Thank you, Eric Trueblood - Service Manager - 503-228-8351

June 12, 2024

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I have confidence in the work done there. My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to More

by tdgodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Andy Acevedo

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Jun 12, 2024

Mercedes-Benz of Portland responded

Thanks for sharing your feedback. We're glad you have confidence in our work at Mercedes-Benz of Portland. Safe travels home!

June 06, 2024

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There were equipment breakdown and my repairs were delayed but Jesus managed it very professionally and to my satisfaction. Truly represented Mercedes with exceptional service. More

by CRLPNN
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Recommend Dealer
Yes
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Jun 07, 2024

Mercedes-Benz of Portland responded

Thank you for your patience and understanding during the repair process. We're glad to hear Jesus provided exceptional service at Mercedes-Benz of Portland! We appreciate your feedback and support.

April 20, 2024

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Great job on getting my vehicle done on time Love the complimentary car wash as well as the transportation to and from work. More

by MICHAEL.SLATTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Davis, Juan Soria, Andy Acevedo

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Apr 22, 2024

Mercedes-Benz of Portland responded

Hi Michael, thank you for your feedback. We're glad to know you appreciated the timely service and complimentary car wash at Mercedes-Benz of Portland. Until next time, enjoy the road ahead!

April 19, 2024

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Service was fast and great. The car service was excellent to commute to and from the appointment More

by MILL5824
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Recommend Dealer
Yes
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Apr 22, 2024

Mercedes-Benz of Portland responded

Hello! Thank you for your feedback on your recent visit to Mercedes-Benz of Portland. We're happy to hear that you had fast and great service! Until next time, enjoy the road ahead!

April 13, 2024

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Clean facility,well played out. Phone service to sales is good. Phone service to the service department extremely poor. Hold times excessive with poor or no call backs. More

by UAANDABC67
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Alexander Ramsey, Mitchell Raymer , Nickolas Kalantari

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Apr 19, 2024

Mercedes-Benz of Portland responded

We appreciate your feedback and are glad to know you had a positive experience with our sales team at Mercedes-Benz of Portland. We're sorry for the inconvenience regarding phone service in our service department, if you have any questions that have not yet been addressed please consider reaching out to me directly when convenient. Eric Trueblood - Service Manager - 503-228-8351

April 01, 2024

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Everything went really well, great communications, fast transaction and easy buying process. We thank you! More

by Labirdwell
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Apr 05, 2024

Mercedes-Benz of Portland responded

Hello, we're delighted to know your experience with our team at Mercedes-Benz of Portland was smooth and efficient. Thank you for the positive feedback!

March 19, 2024

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I always recommend friends to Mercedes Benz of Portland Good coffee and nice people. Happy to have MB Portland so convenient location More

by supreesmith
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

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Mar 20, 2024

Mercedes-Benz of Portland responded

Hello, we're so glad to know you enjoyed our coffee and found our location to be convenient! Thank you for recommending our team here at Mercedes-Benz of Portland. We appreciate your support more than we can say!

December 20, 2023

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Employee Rating

Dale is super awesome. He made the transaction smooth and effortless. The entire MB Portland team made the purchase a pleasant experience. More

by HORACE.LI
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

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Dec 20, 2023

Mercedes-Benz of Portland responded

We're so glad to know that Dale and the team made your experience here at Mercedes-Benz of Portland a smooth one. Thank you for sharing this positive feedback, we appreciate it and hope to work with you again in the future.

August 30, 2023

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Employee Rating

Samuel Kim was awesome with me. The entire staff was amazing. Loved my experience at portland Mercedes 1 More

by AVALONPEAR
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Richard Fox , Nickolas Kalantari

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Aug 31, 2023

Mercedes-Benz of Portland responded

We loved getting the opportunity to work with you as well! Thank you for taking the time to share these kind words for our team member, Samuel. We will be sure to share your feedback, and hope to get the opportunity to serve you again down the road.

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