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Mercedes-Benz of Portland - Service Center
Portland, OR
1,522 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,522 Reviews of Mercedes-Benz of Portland - Service Center
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March 18, 2023
The reps are amazing and customer service is top notch. Except, they are also made extra money off me in a very shady way. They did services in the wrong order to charge me more. $750 for a diagnostics tes Except, they are also made extra money off me in a very shady way. They did services in the wrong order to charge me more. $750 for a diagnostics test AFTER we already found the problem. The reps response? "I should have thought of that" with a chuckle. I felt tricked. This was after I had come in for a service and left my car all day which affected my job and then they canceled and said they We're overloaded With too many cars That day. I came back the next week which was inconvenient, and then overcharge me for the wrong services. More
by Bagby
Verified CustomerEmployees Worked With
Rod Soprito
March 16, 2023
Known him about 4-5 years. He is always helpful and full of knowledge. Only reason I go to the dealership in Portland. He is very friendly and professional. He is always helpful and full of knowledge. Only reason I go to the dealership in Portland. He is very friendly and professional. More
by SDANESHMAND
Employees Worked With
Rod Soprito
March 15, 2023
Most unprofessional Dealler . All people In there are horrible starting from Brandon manager to Andy advisor ! All people In there are horrible starting from Brandon manager to Andy advisor ! More
by MARIANSDSGING
March 15, 2023
Excellent customer service. I appreciate that I was called with quotation before work was done. Employees are friendly, polite, helpful and knowledgeable. Thank you so much. I appreciate that I was called with quotation before work was done. Employees are friendly, polite, helpful and knowledgeable. Thank you so much. More
by DNA0
Employees Worked With
Sam from reception
March 15, 2023
The people there are friendly and professional. They care about me and the product we puechased from them. They care about me and the product we puechased from them. More
by roth.k.puth
March 15, 2023
Very satisfying the work that you do and convincing for me because I’m working not to far from the you me because I’m working not to far from the you More
by MATTHEWPHAN071674
Employees Worked With
March 15, 2023
The dealership needs to start having more aftermarket insurance requires and more product for aftermarket cars for older cars. That would make the D this s*** better rather than just having it just for t insurance requires and more product for aftermarket cars for older cars. That would make the D this s*** better rather than just having it just for the new car's only. More
by DONSHERMANSA
Employees Worked With
Other Employees :
Brandon Godbey, Rosalynn Hallmark, Joseph Davis, Mark Tower, Jennifer Joseph, Mekonnen Wossene
March 14, 2023
Completed 50,000 mile checkup while I waited in comfort reading my book. Pleased to learn that no additional service was needed. This is the longest I have kept a Mercedes sedan without buying a new one. reading my book. Pleased to learn that no additional service was needed. This is the longest I have kept a Mercedes sedan without buying a new one. We seem to be growing old together. More
by BAUMAN.GAY
Employees Worked With
March 13, 2023
Always a good experience. I appreciate everything and everyone. Very professional. No surprise charges. You are always informed of lowest prices available. Thank you. I appreciate everything and everyone. Very professional. No surprise charges. You are always informed of lowest prices available. Thank you. More
by ZACHARY.LONG12
Employees Worked With
Mark Tower
