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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,535 Reviews
Call Service Center (971) 340-4573

1,535 Reviews of Mercedes-Benz of Portland - Service Center

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December 15, 2022

Since the early 80’s, they have been the Go-To Dealership for me & my friends, As other dealers come into the area and sometimes my friends change dealers? They all come back to the people who take care o More

by DENNY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux
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Dec 16, 2022 -

Mercedes-Benz of Portland responded

Hi Denny! Wow since the early '80s!? Your kind words and loyalty are truly appreciated. Thank you for leaving a review! We look forward to many more years of great customer service and hope to see you again soon!

December 15, 2022

I really liked the service, the work was done great! The people were very nice and gave recommendations to what was needed to be done to my car. More

by ALADIN851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 16, 2022 -

Mercedes-Benz of Portland responded

Hi Aladin! Thank you for taking the time to leave a review. It's wonderful to see you had an overall great experience. We look forward to seeing you again in the future!

December 14, 2022

Did not complete the work and what you did ended up causing more problems. Mercedes-Benz is not what they used to be. We won’t be purchasing another More

by KPHAUX
Recommend Dealer
No
Employees Worked With
No names
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December 14, 2022

Very happy with my experience! Great service, friendly and knowledgeable staff and spotlessly clean facilities. More

by TAMWRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young man who checked me in (originally from Poulsbo) incredibly friendly, Mark Tower
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Dec 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share your service experience. We are happy to know you enjoyed both our facilities and our team. If we can be of assistance in the future, please don't hesitate to reach out.

December 12, 2022

Tom is the best! And please remove the 15 words minimum. It is very annoying. More

by mbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maddox
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Portland responded

Hi Tom, thank you for taking the time to leave this feedback. Our team greatly appreciates your business and it pleased to know you enjoyed your experience. Until your next visit, we wish you safe travels.

December 09, 2022

I have always found the service to be very good. It is less outstanding, however, than it used to be. I know they are short handed. More

by LIZ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Dec 10, 2022 -

Mercedes-Benz of Portland responded

Hi Liz, thank you for this honest feedback and for your understanding. Our team is pleased to see that your visit went well over all, and we look forward to improving upon your future visits.

December 08, 2022

I spent almost $1000. 00 for the service, then they don’t fix the problem. Service writer tells me “ I don’t work on the car” duh I’m not stupid, what a dumb answer. Tells More

by LARRY.MACKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rod Soprito
Report | Print
December 08, 2022

As always the folks in service are great. Polite, friendly and quick. Keep up the good work. More

by jill.uhacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 10, 2022 -

Mercedes-Benz of Portland responded

Hello Jill, Thank you for these kind words of encouragement for our service team! Your positivity is greatly appreciated and we look forward to having the opportunity to work with you again in the future.

December 07, 2022

Very good service and very satisfied . I would like thank you very much. I will be there next year. More

by Thong Vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Davis
Report | Print
Dec 10, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our service department here at Mercedes-Benz of Portland. Our team truly appreciates your business and we are pleased to see you plan on returning in the future.

December 06, 2022

They had very nice employees Quick and a sales men Ryan was Kind and helpful More

by MORANRENE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett
Report | Print
Dec 07, 2022 -

Mercedes-Benz of Portland responded

Hi Rene, thank you for visiting our team at Mercedes-Benz of Portland. We are pleased to see our sales team offered you exceptional service. If we can be of assistance in the future, please don't hesitate to reach out or stop by.

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