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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,526 Reviews
Call Service Center (971) 340-4573

1,526 Reviews of Mercedes-Benz of Portland - Service Center

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November 23, 2022

I spending$ 2560 Dallas for the oil change service and ask them to helping me take the service d light off but they tell me take it off by myself I don’t lie to service you at all More

by WINGNG854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
November 23, 2022

Very helpful with everything. Rod did great job at communicating and helping me out with everything. More

by Petr Budey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Nov 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for this positive feedback. Our team at Mercedes-Benz of Portland is happy to have provided excellent service.

November 22, 2022

Quick, friendly service and quality workmanship. Promptly changed oil and filter in my smart car, and at a reasonable price. Also liked the ambiance and snacks in the waiting area. More

by mbrawn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for regular maintenance. Our team is happy to have provided you with excellent and timely service. If there is anything we can do to help in the future please don't hesitate to reach out.

November 20, 2022

My rep Mark was very thorough and polite. He explained things clearly and got my service done quickly since I had scheduled as a wait around client. More

by JPAT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing your experience with our team member Mark! We are happy to see he was able to get you back on the road as quickly as possible. If there is anything our team can do to help in the future, please don't hesitate to reach out.

November 19, 2022

I worked with Joseph and Mylee and found them both to be capable, professional, well informed and helpful. More

by MINISTEROFCULTURE
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Edgerly
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Nov 21, 2022 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team members, Joseph and Mylee. Our team is happy to know they proved to be professional, informative and helpful. We hope to have you back at Mercedes-Benz of Portland for any future automotive needs.

November 17, 2022

Great response to an issue with a newly purchased car. Fast and free of charge!! More

by MREZA_BAYATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
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Nov 18, 2022 -

Mercedes-Benz of Portland responded

Hello! We appreciate you for taking the time to leave a 5-star rating! Until next time, we wish you all the best.

November 17, 2022

Good service. Nice people. BUT my estimated wait times were never even close to actual. More

by PAUL.BOURINSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2022

Every time I bring my car in, I spend a lot of money and something new mysteriously happens. I’m still waiting to hear back from the service tech. I’ve reached out 3 times and have yet to receive a response More

by ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Popplewell
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November 15, 2022

The man who checked me in was very condescending when I was trying to explain my concerns w/ the car and quite rude. More

by willbelike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get a name
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November 12, 2022

Work was done as scheduled. Workers l believe did there job How would l know? More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Mercedes-Benz of Portland responded

Hey Robert, thank you for taking the time to share this kind review. Our team is happy to have completed your vehicles maintenance as scheduled, and we hope to have the opportunity to work with you again in the future.

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