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Mercedes-Benz of Portland - Service Center
Portland, OR
1,526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,526 Reviews of Mercedes-Benz of Portland - Service Center
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Verified Customer
August 30, 2022
The services are reliable and communication from Rod S was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department. Rosie was excellent and quick once I got through to her. More
by THEMUNRO3
Employees Worked With
Rod s, Rosie
August 30, 2022
Quick and attentive above and beyond answered all my questions always great to work with questions always great to work with More
by computerguynw
Employees Worked With
August 30, 2022
Fast service and clear communication. Fixed my issues completely. Friendly and helpful people as well Fixed my issues completely. Friendly and helpful people as well More
by Menzerd
Employees Worked With
August 30, 2022
It gorgeous and clean. Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie More
by SUSIE2
August 30, 2022
I felt like a huge inconvenience to my service representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the gara representative. I had to find my service rep. to check in. On check out the rep handed me the fob and told me my car was park somewhere in the garage” just hit the unlock and look for the lights”. I had an incorrect error message on starting the car which required about 30 minutes to reprogram. The second time I had an unfamiliar message on the dash and returned to the rep who seemed very irritated. I would have expected a dealership with premium service to take me to the car and start the car to confirm all service was complete and done correctly. More
by JEANANDKEVIN
Employees Worked With
Rod Soprito
August 27, 2022
Shawn is awesome, taking care of me. I appreciate the professionalism of the place and communication was awesome! My car runs great now. I appreciate the professionalism of the place and communication was awesome! My car runs great now. More
by DOWNEYJOSEPHINE
Employees Worked With
Sean
August 26, 2022
Was great to work with the service team, they always make my laugh. Life is to short, make the best of it, enjoy driving my Mercedes-Benz. my laugh. Life is to short, make the best of it, enjoy driving my Mercedes-Benz. More
by MICHAEL@AUTOWERKSNW.COM
Employees Worked With
Brandon Godbey, Mark Tower
