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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,533 Reviews
Call Service Center (971) 340-4573

1,533 Reviews of Mercedes-Benz of Portland - Service Center

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July 06, 2022

Good old fashioned customer service, a lost art really. They have been constantly top notch! More

by Sailing58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan the person who brings out the liner car and picks up ours. He is awesome! , Matthew Tabbert, Mark Tower, Brian Perez
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Jul 07, 2022 -

Mercedes-Benz of Portland responded

Providing top-notch service is something we are always proud to do! Thank you for taking time to share this recommendation of our team. We look forward to your next visit with us here at Mercedes-Benz of Portland.

July 04, 2022

Good customer service and great shuttle service, it was taking more than a day for my car to get fixed, so they gave me a loaner. More

by Manu0183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
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Jul 07, 2022 -

Mercedes-Benz of Portland responded

Hello, We are happy to see you found our shuttle and loaner vehicle options to be of use while your vehicle was being serviced. Our team truly appreciates your business and we hope to have the opportunity to work with you again in the future.

July 02, 2022

This dealer has the best service rep I have dealt with in 60 years of driving cars More

by DAVNAN356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jul 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for maintenance. Our team is thrilled to hear you are happy with the service we provided.

June 30, 2022

The diagnosis was completely wrong. It would have cost $10,000 and not fixed the problem. More

by rick.westervelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
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June 30, 2022

Knowledgeable advisers, complete service and good advice on replacement of tires and aging equipment. Shuttle was excellent. Very besydealership in the area as far as I can tell. More

by JOHN.HAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for this thorough feedback, John! it is a pleasure knowing you enjoyed all aspects of your service visit here at Mercedes-Benz of Portland

Jul 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing us at Mercedes-Benz of Portland for your automotive servicing needs, John. We appreciate your business and are glad to have provided you with knowledgeable interactions. We hope to have the pleasure of assisting you again in the future.

June 29, 2022

Very timely and considerate service! They did a very good job and were courteous and prompt More

by BRIANSMOYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for these kind comments! We are happy to have provided you with excellent service and look forward to your next visit here at Mercedes-Benz of Portland

Jul 01, 2022 -

Mercedes-Benz of Portland responded

Hello! It is our greatest pleasure to provide our customers with considerate, courteous, and prompt interactions. We would be delighted to see you again here at Mercedes-Benz of Portland for your future automotive needs.

June 29, 2022

I was really please with the service, promptly and efficient, my adviser was always in contact letting me know the process More

by Cris Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrés
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for having your vehicle serviced here at Mercedes-Benz of Portland. I'm pleased to see our team made your experience a positive one.

Jun 30, 2022 -

Mercedes-Benz of Portland responded

Our Service Staff strives to be prompt, efficient, and communicative here at Mercedes-Benz of Portland. Thank you for choosing us for your automotive servicing needs, Cris.

June 28, 2022

The Mercedes-Benz of Portland team provides high-quality work and they treat their customers with care. More

by BSFOLEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Jun 28, 2022 -

Mercedes-Benz of Portland responded

It is our greatest goal to treat our customers with care and high-quality work. Thank you for being an amazing customer here at Mercedes-Benz of Portland. We hope to assist you again!

June 28, 2022

Everyone is friendly and the service is great. Still can't get my auto start to work. It never has. Other than that, this is my 3rd MB. More

by JASONSPRING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jun 29, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to give this great feedback. We appreciate having you as an amazing customer here at Mercedes-Benz of Portland and hope to provide you with more friendly interactions with us.

June 27, 2022

Dealership is easy to set up an appointment. Was prompt with the service a provided the car back with service completed accurately in the agreed upon time frame. More

by ALAN.PRENTICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arthur Dimalanta
Report | Print
Jun 28, 2022 -

Mercedes-Benz of Portland responded

We here at Mercedes-Benz of Portland are glad to provide our customers with prompt and easy servicing appointments. Thank you for being an amazing and valued customer, Alan. We hope to assist you again with your future automotive servicing needs!

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