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Mercedes-Benz of Portsmouth
Greenland, NH
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 156 reviews
March 08, 2017
Outstanding Service Experience My first service experience with Mercedes Benz was exactly what I had hoped. It was clear that the goal was to make the experience as simple and pleas My first service experience with Mercedes Benz was exactly what I had hoped. It was clear that the goal was to make the experience as simple and pleasant as possible. Very friendly, professional, and efficient service and I will not hesitate to come to Mercedes-Benz of Portsmouth for my future service needs. More
by JSmolinsky
Verified CustomerEmployees Worked With
Richard Murray
March 08, 2017
Quick and Easy I found a great looking E-350 on Autotrader.com and followed up with Portsmouth Mercedes for a test drive. Sales process was professional and not pus I found a great looking E-350 on Autotrader.com and followed up with Portsmouth Mercedes for a test drive. Sales process was professional and not pushy, letting me take the lead rather than force feeding. Got a good deal for my Infiniti and negotiated an acceptable loan. They even threw in 2 years of free maintenance. Would recommend this dealership for good value and service. More
by Bakeo89
Employees Worked With
Jeremy Copp, Alex Olivares-Thompson
March 08, 2017
Service with a smile. Peter at Portsmouth MB service department is always an asset,questions are answered accurately and quickly,excellent individual.I have had only comple Peter at Portsmouth MB service department is always an asset,questions are answered accurately and quickly,excellent individual.I have had only complete service details when asked . More
by LCOYLE
Employees Worked With
James Lowell, Peter Preteroti
March 07, 2017
Excellent experience We had a great experience in shopping and purchasing our new vehicle. The sales team was very helpful and patient while we looked at multiple vehicles We had a great experience in shopping and purchasing our new vehicle. The sales team was very helpful and patient while we looked at multiple vehicles. They were quick and fair when it came time to give a value for the trade in. The finance team worked hard to find us the best deal from lenders and not just the first offer they received. This was a great purchasing experience and we certainly be using this dealership in the future. Will recommend to anyone who is looking for a great vehicle. More
by FF_ACARROLL
Employees Worked With
Jeremy Copp, Sonny Gregory, Alex Olivares-Thompson
March 07, 2017
Purchased a used E350 The process was very easy. I called Les and indicated the vehicle that I was interested in. We set up an appointment and the vehicle was ready for The process was very easy. I called Les and indicated the vehicle that I was interested in. We set up an appointment and the vehicle was ready for a test drive and evaluation. We came to terms and we were asked when we wanted delivery. The vehicle was ready when promised, we sat down with Jeremy and signed the paperwork. Jeremy was very helpful and made the process painless. Les sat down with us and went over all of the features of the E350, he was very helpful and very knowledgeable. This is the third vehicle I have purchased from Les. More
by DLB611
March 06, 2017
Service department I have been very pleased with the service department at Mercedes of Portsmouth so far. Every time I go in I find the sales staff very pleasant and acc I have been very pleased with the service department at Mercedes of Portsmouth so far. Every time I go in I find the sales staff very pleasant and accommodating. Only recommendation I would make is that perhaps they go over some of the details of what the regular service involves. The sheet I received wasn't really comprehensive to someone not in the industry. But otherwise very satisfied with their service department. More
by mwdrapeau
Employees Worked With
John Kuliga
March 06, 2017
Another satisfied customer We have been customers of Mercedes Benz in Portsmouth since we moved to New Hampshire in 2004. We have had consistent satisfaction with all our dealin We have been customers of Mercedes Benz in Portsmouth since we moved to New Hampshire in 2004. We have had consistent satisfaction with all our dealings here. Enjoyed working with Jeremy Copp and Les Barker. More
by RFHATCH
March 06, 2017
It was awesome! Everything from start to finish was fantastic! They were incredibly kind and got me an epic deal and an epic car. I couldn't be happier! Everything from start to finish was fantastic! They were incredibly kind and got me an epic deal and an epic car. I couldn't be happier! More
by victoria.arlen
Employees Worked With
James Lowell
March 06, 2017
great service This dealership delivers on great service from check in to leaving with a clean car. They treat me with respect and as an old customer that I am. This dealership delivers on great service from check in to leaving with a clean car. They treat me with respect and as an old customer that I am. More
by HARLANCUTSHALL
Employees Worked With
Peter Preteroti
March 06, 2017
Purchase new GLC300 Dick Mariano was great to work with. I can safely recommend him. Jeremy in the Finance department was also very helpful. Very easy process start to Dick Mariano was great to work with. I can safely recommend him. Jeremy in the Finance department was also very helpful. Very easy process start to finish. Clean comfortable dealership. More
by Bob K
Employees Worked With
Jeremy Copp, Dick Mariano
