Mercedes-Benz of Portsmouth

GREAT CAR We needed a car with drive assistance with a 2011 tradein with another 12500 miles available. Salesman Mariano quickly sifted through the inventory to We needed a car with drive assistance with a 2011 tradein with another 12500 miles available. Salesman Mariano quickly sifted through the inventory to find a new 2016 C 300 with all the requirements. He then made lease offer to seal the agreement. We now have a special car. More

Great buying experience! Les Barker is a great sales person, I couldn't ask for a better experience. Tom Wood made this sale because he was fair on the trade and on the sellin Les Barker is a great sales person, I couldn't ask for a better experience. Tom Wood made this sale because he was fair on the trade and on the selling price. More

Still waiting on my 2014 SLK 250 I agreed to purchase a 2014 SLK 2014 from this dealership. I went into test drive February 10th and agreed to purchase the car. It was supposed to b I agreed to purchase a 2014 SLK 2014 from this dealership. I went into test drive February 10th and agreed to purchase the car. It was supposed to be ready on February 20th. We are still waiting on the title, I would not anticipate that it would take 10 business days to get the title from the auction house. Disapointed and a bit frustrated at this point. More

Repairs and inspection to E 550 My experience concerning the repairs was excellent, however when it came time to pay for it I gave a check from my Irrev. Trust account (has my name o My experience concerning the repairs was excellent, however when it came time to pay for it I gave a check from my Irrev. Trust account (has my name on it) which was declined by your check approval service,, UTA United Tranzactions. I paid with a CR card which was no big deal but was very surprised that the check was declined. It was written on a UBS account which has plenty of money in it! I called UTA when I got home and was told it was declined, no kidding, and that I would have to write an exec there to discuss the reasons. I'm not going to do that because I don't care what their reasons are. I thought you might want to know that this part of the experience was unacceptable and you might want to look in to this company. They tarnished my experience with you. Gary Colby More

I ended up at the right place! My luck to have met with Mike Steere and Bethany Juneau when purchasing my 2014 C300. I could not be happier. They were a pleasure to work and engage My luck to have met with Mike Steere and Bethany Juneau when purchasing my 2014 C300. I could not be happier. They were a pleasure to work and engage with. I am confident in my purchase and would absolutely recommend Portsmouth Mercedes Benz To anyone looking for a great car at a great dealership. More

Great experience ! We felt very comfortable with the staff at your dealership. John did an outstanding job from start to finish. Jeremy was also very helpful with this t We felt very comfortable with the staff at your dealership. John did an outstanding job from start to finish. Jeremy was also very helpful with this transaction. The ownership should be very happy that you have these two fine gentleman working for you. I will recommend John going forward for the fine work that he did to any of my friends and clients. More

Got what I wanted! Alex & Jeremy were so patient with my husband and I as we went back and forth between a few different vehicles. Had a really good experience. Thank Alex & Jeremy were so patient with my husband and I as we went back and forth between a few different vehicles. Had a really good experience. Thank you! More

Outstanding professionalism From start to finish the experience was great. I especially appreciate Jeremy Copp, Michael Steere, and Peter Preteroti for being professsional and r From start to finish the experience was great. I especially appreciate Jeremy Copp, Michael Steere, and Peter Preteroti for being professsional and respectful throughout the process. More

great experience Jim Lowell was knowledgeable and very easy to work with - this was a great experience from start to finish. Right car, right price and less effort th Jim Lowell was knowledgeable and very easy to work with - this was a great experience from start to finish. Right car, right price and less effort than I expected. More

Prompt help with a damaged tire. After a big nail punctured a tire of our GLA250, we initially had to learn that that specific tire (combination of size and run-flat feature) was hard After a big nail punctured a tire of our GLA250, we initially had to learn that that specific tire (combination of size and run-flat feature) was hard to get. However, Rich made every effort to get the tire delivered the next day and replace the punctured one. The tire was covered through an after-market insurance. Although the dealer did not sell that insurance, they took the necessary steps to get reimbursed by the insurance company. More