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Mercedes-Benz of Portsmouth
Greenland, NH
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 156 reviews
February 24, 2017
Very Professional saleman, Thanks Les I had an awesome experience the sales and service staff were professional and understanding of all my questions and willing to listen and answer all m I had an awesome experience the sales and service staff were professional and understanding of all my questions and willing to listen and answer all my questions or concerns. Les and Peter were great to work with and I would recommend them to friends and family, Jeremy did a great job with the financing part of the deal. More
by J.DONOVAN0
Verified Customer
February 24, 2017
My C300 From the moment I arrived to the point I was driving my new 2017 C300 off the lot, I felt completely comfortable and relaxed. There was never a point From the moment I arrived to the point I was driving my new 2017 C300 off the lot, I felt completely comfortable and relaxed. There was never a point where I was intimidated or pressured. The process and discussions were genuine and positive. As a result, I have already recommended this dealership to a friend. More
by JohnM
February 23, 2017
My Benz Home I have to say that I have been coming to this dealership for over 5 years and every time that I come in or talk to someone over the phone I receive a I have to say that I have been coming to this dealership for over 5 years and every time that I come in or talk to someone over the phone I receive a 5 Star quality of service. It has been a true pleasure working with Peter who have been very instrumental to our vehicle needs and for my family he has been he like family to us. Thank you so much! More
by JMCARABALLO71
Employees Worked With
Peter Preteroti
February 23, 2017
Perfect I purchased a vehicle with absolutely NO effort. The person that assisted me was soooo nice, knowledgeable and professional. I did not want to be seen I purchased a vehicle with absolutely NO effort. The person that assisted me was soooo nice, knowledgeable and professional. I did not want to be seen or known to have made a purchase and the person honored my request to a tee. She was awesome ! More
by RICKH
Employees Worked With
Jody Sweetser
February 22, 2017
Excellent Experience The service and follow up was excellent. I would recommend Portsmouth Mercedes without hesitation. They even delivered my new car to the location I s The service and follow up was excellent. I would recommend Portsmouth Mercedes without hesitation. They even delivered my new car to the location I specified. More
by tasca0
Employees Worked With
Katrina Arsenault, Jeremy Copp
February 21, 2017
Knowledgable, friendly staff John greeted us in a warm friendly manner. He asked the right questions and was able to get me in to my car of my dreams. He spent a great deal o John greeted us in a warm friendly manner. He asked the right questions and was able to get me in to my car of my dreams. He spent a great deal of time in the car showing me all the features. More
by mkgirl43
Employees Worked With
Jeremy Copp, John McMorrow
February 21, 2017
Great service!!! Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recom Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recommended! More
by drpeteg
Employees Worked With
John Kuliga
February 21, 2017
Reliable Service I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I wo I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I would recommend this service center to anyone with a Mercedes issue. More
by SANDRA.LORUSSO
Employees Worked With
Peter Preteroti
February 20, 2017
Beautiful GLA We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this car that had just arrived. Great staff! More
by RTHIBOD7
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano
February 20, 2017
Labor fees too expensive 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not time it took. Over $200.00 for under an hour is ridiculous.just for inspecting a malfunction in the defroster blower. More
by ZHAMENG
Employees Worked With
John Kuliga
