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Mercedes-Benz of Portsmouth

Greenland, NH

4.1
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is. As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced. Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second. A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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309 Portsmouth Avenue

Greenland, NH

03840

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Showing 156 reviews

February 20, 2017

Great Experience!!! I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. Th More

by britman10000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Copp
Feb 28, 2017 -

Mercedes-Benz of Portsmouth responded

Thanks for making the the trip to Mercedes-Benz of Portsmouth for your purchase of your Mercedes-Benz! We appreciate you choosing us as we recognize that you had many different dealers to choose from! It’s great to know that it’s an experience you have recommended to friends and family as well. Please come back and see us again soon! Sincerely, Mercedes-Benz of Portsmouth

February 17, 2017

road service I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interp More

by JSTONEYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 19, 2017 -

Mercedes-Benz of Portsmouth responded

We are happy to hear that you had a great experience with Mercedes Roadside Assistance. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for taking the time to share this! Sincerely, Mercedes-Benz of Portsmouth

February 16, 2017

Fantastic Customer Service! My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what m More

by OSCAR.SINGSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 19, 2017 -

Mercedes-Benz of Portsmouth responded

On behalf of us all at Mercedes-Benz of Portsmouth, we would like to thank you for sharing this great review about your experience with working with Peter in our Service Department. We are happy to hear that he has provided you with an excellent experience we strive to provide all our customers! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

February 16, 2017

Purchased CPO 2014 E350 Our experience has been great. John was very accommodating and very responsive to our queries. Aside from a little bit of waiting due to them being bu More

by hermanbawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McMorrow
Feb 19, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn’t be happier that John provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Mercedes-Benz of Portsmouth team. We hope you are enjoying your Mercedes-Benz, please come back to visit anytime! Sincerely, Mercedes-Benz of Portsmouth

February 14, 2017

Professional Treatment Categories Outstanding sales experience from initial inquiry to closing of contract. Michael Steere was assigned by Bethany to show me the car I had identified More

by ML300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Mike Steere
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Bethany and Mike were able to provide you with the excellent experience we strive to provide all our customers. They are both valuable team members that go above and beyond to meet our client's needs! We look forward to working with you again in the future. Sincerely, Mercedes-Benz of Portsmouth

February 13, 2017

Service Call Service on my 2011 GL450 was exceptional. Washed and vacuumed when done was a nice touch. I will continue to use Mercedes of Portsmouth for all my pur More

by etfuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

On behalf us all of us at Mercedes-Benz of Portsmouth, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We look forward to serving you for years to come! Sincerely, Mercedes-Benz of Portsmouth

February 13, 2017

Purchase Pre-Cert E 350 Auto I found all of the members of this dealership to be friendly ,very professional , and knowledgeable about their areas of expertise .Most importantly I More

by mmulqueen60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Murray , Bethany Juneau, Jeremy Copp, John McMorrow, Tom Wood
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn't be happier that we were able to provide you with a great car buying experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for taking the time to write this awesome review about your experience! We look forward to serving you again in the future! Sincerely, Mercedes-Benz of Portsmouth

February 13, 2017

Thank you! Very quick and efficient in choosing and signing our lease, everyone was very friendly and we love our new car and all of it's options! More

by olivia_chayer
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Dick Mariano
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for sharing your experience! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Mercedes-Benz of Portsmouth. We wish you safe travels in your new Mercedes-Benz and look forward to seeing you again soon! Sincerely, Mercedes-Benz of Portsmouth

February 11, 2017

excellent service always perfect service to my Mercedes . I have purchased and serviced my cars here for over 30 years .Now with new ownership they are carrying over t More

by dupontc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business! We are happy to hear that we are providing you with the same great service! We appreciate you sharing your experience with us and others and we look forward to servicing you in the future with the same great customer service you have come to know and love! Sincerely, Mercedes-Benz of Portsmouth

February 10, 2017

New car purchase They were very easy to deal with. Made my experience well worth the drive from Massachusetts. I would recommend them to anyone buying a car. More

by Jaygasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn't be happier that we made your experience well worth the drive from MA. Our team of professionals is dedicated to providing you and everyone else who visits Mercedes-Benz of Portsmouth with only the best there is to offer! Thank you for taking the time to share your experience! Sincerely, Mercedes-Benz of Portsmouth

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