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Mercedes-Benz of Portsmouth
Greenland, NH
161 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 161 reviews
February 21, 2017
Knowledgable, friendly staff John greeted us in a warm friendly manner. He asked the right questions and was able to get me in to my car of my dreams. He spent a great deal o John greeted us in a warm friendly manner. He asked the right questions and was able to get me in to my car of my dreams. He spent a great deal of time in the car showing me all the features. More
by mkgirl43
Verified CustomerEmployees Worked With
Jeremy Copp, John McMorrow
February 21, 2017
Great service!!! Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recom Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recommended! More
by drpeteg
Employees Worked With
John Kuliga
February 21, 2017
Reliable Service I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I wo I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I would recommend this service center to anyone with a Mercedes issue. More
by SANDRA.LORUSSO
Employees Worked With
Peter Preteroti
February 20, 2017
Labor fees too expensive 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not time it took. Over $200.00 for under an hour is ridiculous.just for inspecting a malfunction in the defroster blower. More
by ZHAMENG
Employees Worked With
John Kuliga
February 20, 2017
Beautiful GLA We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this car that had just arrived. Great staff! More
by RTHIBOD7
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano
February 20, 2017
Great Experience!!! I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. Th I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. This is my second vehicle for this location and I drove almost an hour to get there even though I have a dealership five minutes from my house. More
by britman10000
February 17, 2017
road service I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interp I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interpersonal skills. More
by JSTONEYH
Employees Worked With
Mike Johnson
February 16, 2017
Fantastic Customer Service! My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what m My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what my vehicles needs are. Thanks Peter! More
by OSCAR.SINGSON
Employees Worked With
Peter Preteroti
February 16, 2017
Purchased CPO 2014 E350 Our experience has been great. John was very accommodating and very responsive to our queries. Aside from a little bit of waiting due to them being bu Our experience has been great. John was very accommodating and very responsive to our queries. Aside from a little bit of waiting due to them being busy I really couldn't complain. They negotiated fairly and provided as much information as they could to make the process as easy as possible. Definitely going to stick to these guys for our future maintenance and car purchases. More
by hermanbawa
Employees Worked With
John McMorrow
February 14, 2017
Professional Treatment Categories Outstanding sales experience from initial inquiry to closing of contract. Michael Steere was assigned by Bethany to show me the car I had identified Outstanding sales experience from initial inquiry to closing of contract. Michael Steere was assigned by Bethany to show me the car I had identified on line. He was very knowledgable and eager to answer questions. This was a very satisfactory and efficient sales experience. More
by ML300
Employees Worked With
Bethany Juneau, Jeremy Copp, Mike Steere
