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Mercedes-Benz of Portsmouth
Greenland, NH
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 156 reviews
January 30, 2017
Wonderful experience I have never enjoyed buying a car before. Too much haggling and options. Alex asked enough questions about what I liked so that when I got there the c I have never enjoyed buying a car before. Too much haggling and options. Alex asked enough questions about what I liked so that when I got there the car I described was sitting out front. I also told him my price point and he hit it. Loved working with him and loved the atmosphere of the business. GREAT experience and I love my car. More
by gerrygallin
Verified CustomerEmployees Worked With
Jeremy Copp, Alex Olivares-Thompson
January 30, 2017
Peak Customer Satisfaction Peter provided a courteous and enjoyable experience when I needed to service my vehicle. The customer service, friendliness, and quality of service pr Peter provided a courteous and enjoyable experience when I needed to service my vehicle. The customer service, friendliness, and quality of service provided by Peter as always exceeds my expectations. More
by MATTHEWPMCCORMIK
Employees Worked With
Peter Preteroti
January 30, 2017
BAR NONE BEST BUYING EXPERIENCE YET It came down to c-300 or c-43.John was just patient with me while I decided on the c-43 because I was not sure which way to go.Very straight forward j It came down to c-300 or c-43.John was just patient with me while I decided on the c-43 because I was not sure which way to go.Very straight forward just loved my experience.best transaction yet.Thanks John & Jeremy for your services, Kevin Philbrick More
by Kevin Philbrick
Employees Worked With
Bethany Juneau, Jeremy Copp, John McMorrow, Peter Preteroti
January 30, 2017
Very Pleased! Everything about our buying experience was first rate. The sales staff was extremely knowledgable and courteous. We could not be more pleased with our Everything about our buying experience was first rate. The sales staff was extremely knowledgable and courteous. We could not be more pleased with our Mercedes-Benz! More
by Bob & Karen
Employees Worked With
Jeremy Copp, John McMorrow
January 27, 2017
Great crew at MB Sales staff is very helpful service staff as well would recomend for your next vehicle or service work no reason to go any place else Sales staff is very helpful service staff as well would recomend for your next vehicle or service work no reason to go any place else More
by BRIXHAMWHEEL
Employees Worked With
Peter Preteroti, Alex Olivares-Thompson
January 27, 2017
50K mile check up From courteous friendly service at the front desk to the end product of my car being serviced and washed, I was more than happy with Peter and Mike Jo From courteous friendly service at the front desk to the end product of my car being serviced and washed, I was more than happy with Peter and Mike Johnson who took care of my car---Professional and excellent service!! More
by GG55
Employees Worked With
Peter Preteroti, Mike Johnson
January 26, 2017
Emergency service Battery was dead and after jumping the car I took the car to Mercedes on Saturday morning and they had it back to me around noon. Great service and Battery was dead and after jumping the car I took the car to Mercedes on Saturday morning and they had it back to me around noon. Great service and friendly staff. More
by texascanter27
Employees Worked With
John Kuliga
January 25, 2017
excellent maintenance service peter and the service team at mercedes benz of portsmouth provide excellent service. the maintenance work requested has always been done accurately, c peter and the service team at mercedes benz of portsmouth provide excellent service. the maintenance work requested has always been done accurately, completely and properly, and they can be counted on to communicate well what has been done or needs to be done. More
by GREG
Employees Worked With
Peter Preteroti
January 23, 2017
Awesome Jeremy and Mike S. provided excellent service from start to finish. I was unsure of which vehicle I wanted at first and Mike was patient with me. Jeremy and Mike S. provided excellent service from start to finish. I was unsure of which vehicle I wanted at first and Mike was patient with me. More
by wesleyetaylor
Employees Worked With
Jeremy Copp, Mike Steere
January 23, 2017
Great service They offered me a next-day appointment, and got me in and out in a reasonable time period. They explained the issue and proposed a reasonable solutio They offered me a next-day appointment, and got me in and out in a reasonable time period. They explained the issue and proposed a reasonable solution. More
by drjsimpson
Employees Worked With
Peter Preteroti, Tia Hartwell
