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Mercedes-Benz of Portsmouth

Greenland, NH

4.1
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is. As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced. Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second. A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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309 Portsmouth Avenue

Greenland, NH

03840

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Showing 156 reviews

September 05, 2017

"LISTENED" Once a 5'0" frame, my 71 year-old-body has shrunk to 4'9". As a result, my 2010 Infiniti G37x with its sporty style was no longer conducive (even wit More

by Scorpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malanie Kosa
Sep 11, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We will be sharing your feedback amongst our team! Sincerely, Mercedes-Benz of Portsmouth

September 01, 2017

Unexpected Purchase I was at your dealership this summer with a friend, who was purchasing a Mercedes-Benz. I spotted a pretty cardinal red C300 series and before I knew More

by Cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Benjamin Lamont
Sep 11, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your purchasing experience! Our team of professionals is dedicated to providing you and everyone else who visits us with only the best there is to offer! It is so nice to hear that Ben and Jeremy helped to make your experience such a positive one! We hope that you are still enjoying your Cardinal Red C300, please come back to visit anytime! Sincerely, Mercedes-Benz of Portsmouth

August 30, 2017

Excellent service experience , Service coordinator A+ As a lifelong resident of Portsmouth (born and raised). This was my first experience with this dealership, as I had less than positive interaction wit More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Bourque
Sep 11, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write this amazing review! We are so happy to hear that Ashleigh was able to make your servicing experience a great one! Ashleigh is a true asset and we are lucky to have her on the Mercedes-Benz of Portsmouth Service Team! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

August 12, 2017

Great experience I would highly recommend Mercedes-Benz of Portsmouth to anyone shopping for a new or pre-owned Mercedes-Benz. My salesman Ben Lamont is exceptionally More

by Paul J Colangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Benjamin Lamont
Aug 28, 2017 -

Mercedes-Benz of Portsmouth responded

We would like to thank you for your recommendations and for this amazing review. It’s so nice to hear that Ben and Jeremy helped to make your experience such a positive one. They are both true assets and we are lucky to have them on the Mercedes-Benz of Portsmouth team. We hope you are enjoying your E350! Please come back and visit us again soon! Sincerely, Mercedes-Benz of Portsmouth

August 09, 2017

Laid Back Ben is GREAT! We dealt with Ben LaMont at MB Portsmouth when buying our GL450. He was very laid back, informative, and a great salesman. I never felt pressured an More

by termterrace22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Benjamin Lamont
Aug 11, 2017 -

Mercedes-Benz of Portsmouth responded

We strive for customer experiences like this! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers! Thank you for taking the time to share your experience! Enjoy your GL450 and please come visit us again soon! Sincerely, Mercedes-Benz of Portsmouth

August 07, 2017

A great experience Wasn't sure what I wanted, but Ben figured it out! I was very pleased with the process, the overall experience and I'm very pleased with my AMG GLC43! More

by lh5492
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Benjamin Lamont
Aug 11, 2017 -

Mercedes-Benz of Portsmouth responded

We are so happy to hear that Ben was able to assist you on finding you the perfect vehicle and that he provided you with a pleasing experience! We appreciate your business and look forward to assisting you again! Sincerely, Mercedes-Benz of Portsmouth

August 05, 2017

Awesome Dealership Leased a new GLC300 and couldn't have had a better experience. Alex in sales was easy to work with, very helpful and patient answering all my question More

by elisao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Alex Olivares-Thompson
Aug 11, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write about your purchasing experience! We are thrilled that you enjoyed your experience working with Alex and Jeremy! Your recommendation means a lot to us! Thank you for choosing Mercedes-Benz of Portsmouth! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

July 24, 2017

great experience I found my car on line and drove almost two hours to see it.It was totally worth the ride. It was by far the best car buying experience that I have ev More

by Rosalie Leavitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Arsenault
Jul 29, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time drive all the way to us and for taking the time to share this fantastic review! We appreciate you choosing us as we recognize that you had many different dealers to choose from. We're glad that Katrina was able to address your purchasing needs and provide you with such a great experience! She is a valuable team member that goes above and beyond to meet our client's needs. On behalf of your friends here at Mercedes-Benz of Portsmouth, enjoy that ride and we look forward to working with you again! Sincerely, Mercedes-Benz of Portsmouth

July 19, 2017

Great experience This place is fantastic. Great selection of used cars that are in unbelievably good condition. I looked at several cars before coming here and these More

by JohnMorganWight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wood, Benjamin Lamont
Jul 29, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for this amazing review! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We truly appreciate your business and look forward to assisting you with your next S-Class purchase! Happy and safe driving, we look forward to seeing you again soon! Sincerely, Mercedes-Benz of Portsmouth

July 17, 2017

Great Service Brought my BMW to Mercedes -Benz of Portsmouth for tire mount/balance (Tire Rack installer) and full detailing. Very easy to make appointment, with a More

by dtlee8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jul 29, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth

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