Mercedes-Benz of Portsmouth

Drove home the same day in my new car I had been looking for months online and finally found it Bethany returned my calls, emails was all ways there for me. When we arrived at the dealer I had been looking for months online and finally found it Bethany returned my calls, emails was all ways there for me. When we arrived at the dealership greeted by Bethany and introduced to Alex. Was a great listener met our needs have never purchased a car and drove it home the same day. Amazing......from there we met with Jeremy who was the friendliest guy easy to talk with. And the best was meeting Lilly and Daisy so friendly More

service John Kuliga,service manager I always call on John for answers to my questions He is always very professional , trustworthy. friendly and always mak John Kuliga,service manager I always call on John for answers to my questions He is always very professional , trustworthy. friendly and always makes me feel welcome you are very lucky to have John as a service manager Lynn McCool More

inspection time It was time for my annual state mandated inspection, as usual everyone was very professional, the inspection was fairly quick, about 45 minutes, the c It was time for my annual state mandated inspection, as usual everyone was very professional, the inspection was fairly quick, about 45 minutes, the car passed and the tech pointed out a couple of small issues that need to be addressed before next February's inspection. I was very impressed as usual. Thanks Peter Preteroti!! More

Exceptional Service Great experience. I dropped off my vehicle and they drove me home promptly. My vehicle was returned clean and they even put it in my garage. Great experience. I dropped off my vehicle and they drove me home promptly. My vehicle was returned clean and they even put it in my garage. More

GLK Inspection Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. More

C300 Car Inspection My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and professional. I was pleasantly surprised by how quickly my car was serviced. More

Purchase Experience Katrina Arsenault and Michael Collins were absolutely wonderful to work with. I am very pleased with my 2017 E300 and my overall experience with Katri Katrina Arsenault and Michael Collins were absolutely wonderful to work with. I am very pleased with my 2017 E300 and my overall experience with Katrina and Michael. I highly recommend Mercedes Benz of Portsmouth for your vehicle. More

Quality customer service Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding service and support in the process. He was able to get us on the schedule on short notice while we waited. The service was the consistent with the Mercedes Benz brand. More

Peter is fabulous. Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two ti Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two tires. He connected me with Roadside Service to have my car towed. He estimated cost, and then made sure things were as convenient for me, as possible and then that my flat tired were taken care of quickly. He offered ridesto facilitate the pick up of my repaired car. A+ service - Peter was terrific, as usual. More

Second time as good as the first This is the second car I have purchased from this dealership and from this salesperson (jim lowell). He was so incredibly patient and helpful as I va This is the second car I have purchased from this dealership and from this salesperson (jim lowell). He was so incredibly patient and helpful as I vacillated among 3 models. Their FIRST offer for my used car (also a mercedes) was very fair. No haggling at all. Likewise the cost of the new car was easy to negotiate. The dealership is actually an hour from my house and Jim was kind enough to drive down with the new car and pick up the old car. I can't say enoujgh good things about Jim and Mercedes of Portsmouth. More