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Mercedes-Benz of Portsmouth

Greenland, NH

4.1
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is. As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced. Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second. A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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309 Portsmouth Avenue

Greenland, NH

03840

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Showing 156 reviews

June 27, 2017

Drove home the same day in my new car I had been looking for months online and finally found it Bethany returned my calls, emails was all ways there for me. When we arrived at the dealer More

by Diane Farnsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Alex Olivares-Thompson
Jul 03, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you Diane for this amazing review! It is so nice to hear that Bethany, Alex and Jeremy helped to make your experience such a positive one! Bethany, Alex and Jeremy are true assets and we are lucky to have all of them on the Mercedes-Benz of Portsmouth team! We will be sure to let them know how pleased you are! We wish you many happy miles in your Mercedes-Benz E350! We look forward to serving you for many years to come! Please come visit us again soon! Sincerely, Mercedes-Benz of Portsmouth

May 04, 2017

service John Kuliga,service manager I always call on John for answers to my questions He is always very professional , trustworthy. friendly and always mak More

by Lynn0267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for this amazing review Lynn! We are happy to hear that John Kuliga is able to answer your questions and provide you with the topnotch customer service! He is a valued part of our Service Team! We will be sure to let him know about this awesome review you have given him! Thank you again Lynn! Sincerely, Mercedes-Benz of Portsmouth

April 02, 2017

inspection time It was time for my annual state mandated inspection, as usual everyone was very professional, the inspection was fairly quick, about 45 minutes, the c More

by nortn850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for this amazing review on your experience with our service department and Peter! We look forward to Impressing you again on your next visit! Sincerely, Mercedes-Benz of Portsmouth

April 01, 2017

Exceptional Service Great experience. I dropped off my vehicle and they drove me home promptly. My vehicle was returned clean and they even put it in my garage. More

by cheshirecat14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

We are thrilled that you enjoyed your experience with our Concierge Drop Off Service! We look forward to serving you again with the same great experience! Thanks for the review! Sincerely, Mercedes-Benz of Portsmouth

March 31, 2017

GLK Inspection Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. More

by gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Hearing that you always have a great experience with us here is the best thing we could hope for! Thank you for taking the time to share this review! Sincerely, Mercedes-Benz of Portsmouth

March 30, 2017

C300 Car Inspection My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and More

by lraughtigan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kuliga, Peter Preteroti, Debbie Field
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience with our Service Department! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to serving you with the same great experience every time! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Purchase Experience Katrina Arsenault and Michael Collins were absolutely wonderful to work with. I am very pleased with my 2017 E300 and my overall experience with Katri More

by FayeRomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins, Katrina Arsenault
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share this review! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Mercedes-Benz of Portsmouth and that Katrina and Mike were able to provided with a wonderful experience! Congratulations on your New 2017 Mercedes-Benz E300! Happy and safe driving and we look forward to seeing you again! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Quality customer service Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding More

by CHUCKTEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

We couldn’t be happier that Peter provided you with a great experience when you came in for service. Peter is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience! Thank you for taking the time to share this! We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Peter is fabulous. Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two ti More

by KJackman
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for this AMAZING Review on your experience working with Peter in our service department! We are happy to hear that he was able to provide you with great care and assisted you with making sure everything was as convenient for you as possible! Sincerely, Mercedes-Benz of Portsmouth

March 29, 2017

Second time as good as the first This is the second car I have purchased from this dealership and from this salesperson (jim lowell). He was so incredibly patient and helpful as I va More

by stevefein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, James Lowell
Jun 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for your continued business and thank you so much for sharing your experience with Mercedes-Benz of Portsmouth and Jim. It's so nice to hear that Jim helped to make your second experience such a positive one and saved you some time by bringing you your New Mercedes-Benz and picking up your old vehicle! We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

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