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Mercedes-Benz of Portsmouth
Greenland, NH
160 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 160 reviews
March 29, 2017
Peter is fabulous. Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two ti Peter educated me about the kind of tires I have on my GLA, and then talked about alternatives to fix / replace (depending on the diagnosis) my two tires. He connected me with Roadside Service to have my car towed. He estimated cost, and then made sure things were as convenient for me, as possible and then that my flat tired were taken care of quickly. He offered ridesto facilitate the pick up of my repaired car. A+ service - Peter was terrific, as usual. More
by KJackman
Verified CustomerEmployees Worked With
Peter Preteroti
March 29, 2017
Second time as good as the first This is the second car I have purchased from this dealership and from this salesperson (jim lowell). He was so incredibly patient and helpful as I va This is the second car I have purchased from this dealership and from this salesperson (jim lowell). He was so incredibly patient and helpful as I vacillated among 3 models. Their FIRST offer for my used car (also a mercedes) was very fair. No haggling at all. Likewise the cost of the new car was easy to negotiate. The dealership is actually an hour from my house and Jim was kind enough to drive down with the new car and pick up the old car. I can't say enoujgh good things about Jim and Mercedes of Portsmouth. More
by stevefein
Employees Worked With
Jeremy Copp, James Lowell
March 29, 2017
Quality customer service Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding Mercedes Benz covered the majority of the repair even though it was just outside of the warranty period. The service associate provided outstanding service and support in the process. He was able to get us on the schedule on short notice while we waited. The service was the consistent with the Mercedes Benz brand. More
by CHUCKTEWELL
Employees Worked With
Peter Preteroti
March 29, 2017
Purchase Experience Katrina Arsenault and Michael Collins were absolutely wonderful to work with. I am very pleased with my 2017 E300 and my overall experience with Katri Katrina Arsenault and Michael Collins were absolutely wonderful to work with. I am very pleased with my 2017 E300 and my overall experience with Katrina and Michael. I highly recommend Mercedes Benz of Portsmouth for your vehicle. More
by FayeRomm
Employees Worked With
Mike Collins, Katrina Arsenault
March 29, 2017
Never a problem always a pleasure Excellent service, top quality people who are always ready to help what ever the situation. Thats the reason I've been going there for over 15 years. Excellent service, top quality people who are always ready to help what ever the situation. Thats the reason I've been going there for over 15 years. More
by bpre0
March 29, 2017
A great new vehicle purchasing experience!! Excellent sales process. Lesson Barker was great. We ordered a new vehicle and it was delivered as promised; time and place. I appreciate the low key Excellent sales process. Lesson Barker was great. We ordered a new vehicle and it was delivered as promised; time and place. I appreciate the low key sales approach. I wish the parking area was less congested. More
by rmalin1910
March 28, 2017
Superb attention , peter was absolutely the best Peter is the reason for success , his attentive behavior makes you feel comfortable that you can trust him , Superb service very professional absolu Peter is the reason for success , his attentive behavior makes you feel comfortable that you can trust him , Superb service very professional absolutely the best , keep up the good work More
by KALHOJERRY
Employees Worked With
Peter Preteroti
March 27, 2017
Great Experience The team at Mercedes Benz of Portsmouth, made my transition to this new lease a breeze! They were helpful and timely and I couldn't be happier with my The team at Mercedes Benz of Portsmouth, made my transition to this new lease a breeze! They were helpful and timely and I couldn't be happier with my new car. I highly suggest giving them a call and taking a test drive. You never know what deal they may find you. More
by newbenz555
Employees Worked With
Jeremy Copp, Katrina Arsenault
March 27, 2017
Paddle shifter left side rattling ---- replaced Excellent as always. However, I did have to call to determine that replacement parts were in. Parts Dept folks always pleasant and helpful and respo Excellent as always. However, I did have to call to determine that replacement parts were in. Parts Dept folks always pleasant and helpful and responsive. More
by ......
Employees Worked With
Peter Preteroti
March 25, 2017
The Saint They always go the extra mile to make sure every thing is done right. Ive been servicing with this dealership for over 30 years.Very satisfied every t They always go the extra mile to make sure every thing is done right. Ive been servicing with this dealership for over 30 years.Very satisfied every time. More
by THESAINT69
Employees Worked With
Sonny Gregory, John Kuliga, Jody Sweetser, Mike Johnson
