Mercedes-Benz of Portsmouth

My buying experience. Great experience very responsive to all my questions and inquiries. Katrina was a pleasure to work with during my buying process. Highly recommend t Great experience very responsive to all my questions and inquiries. Katrina was a pleasure to work with during my buying process. Highly recommend this dealership. More

Inspection Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectatio Easy, comfortable, excellent customer service and care. Got to drive away with a clean, inspected vehicle. As always, Peter and crew exceed expectations. Customer lounge was very inviting and a great space to wait for your vehicle. Thank you! More

Service Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino an Everyone was very nice and accommodating. Many of the staff said hi to me even though I was not needing their service. I found out that Dick Marino and I had a friend in common. More

Outstandingly! From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professio From the phone call to schedule my service to picking up my car after completion every step was A great experience. Very friendly caring and professional employees throughout the company. Thank you for such great care More

Just a annual inspection, but still great service Easily made appointment for annual inspection on-line. Peter, as always, greeted me warmly and was very professional in completing the check-in docum Easily made appointment for annual inspection on-line. Peter, as always, greeted me warmly and was very professional in completing the check-in documents and making sure I had an opportunity to describe any issues I had with car (none). Offer of free wash was made, but rejected due to upcoming storm. Work done on time. Spent a great time speaking with Les in sales (he has sold me my last three MBs). Check out was easy; the lounge was clean (as were the bathrooms), and the Keurig was well-stocked. Great experience, as always. Dennis More

First service This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank This was my first time having service done at MB of Portsmouth. I was very satisfied with the quality and efficiency of the service department. Thank you! More

B Service GLK250 Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! Had Service B performed. In and out, no problem. Loaner vehicle available--made it easy to keep my daily schedule on track. Thank you, guys!! More

Always a professional pleasure to do business at this dealer In maintaining and operating two older Mercedes automobiles -- a 1973 450SLC coupe and a 2003 S430 sedan -- we have found Mercedes-Benz of Portsmouth In maintaining and operating two older Mercedes automobiles -- a 1973 450SLC coupe and a 2003 S430 sedan -- we have found Mercedes-Benz of Portsmouth always at the top of their game. Efficient, effect, professional and friendly, one could not ask for better tech reps nor service providers. Skilled service of older vehicles would not be possible for American brands, not only because the training is not maintained but also because parts are not inventoried after ten years. It is comforting to know that if I owned an 1899 Mercedes-Benz, I could still obtain parts and service from the company and its dealers. For those of us who enjoy driving these cars for many years, this is of vital importance. More

Maintenance B Service! Fantastic as always! Easy process and loaner car available for me to use as soon as I checked in! Great advisor (Peter) and super knowledgeable with w Fantastic as always! Easy process and loaner car available for me to use as soon as I checked in! Great advisor (Peter) and super knowledgeable with what I need. Cant praise you guys enough! More

1 year Service on Mercedes GLC 300 Routine service was accomplished promptly. The service rep, Peter Preteroti, seems to like talking on the phone more than speaking with customers.. At Routine service was accomplished promptly. The service rep, Peter Preteroti, seems to like talking on the phone more than speaking with customers.. At drop off and pick up times he stayed on the phone while I stood directly in front of him. ( I did not even get a "I'll be right with you") Eventually, I found someone else in service who got his attention. I would strongly encourage management to observe his behavior and address this problem. We had used Holloway Mercedes previously and this was NOT a problem. More