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Mercedes-Benz of Reno
Reno, NV
395 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 395 reviews
January 03, 2023
Copy Unfortunately, MBZ of Reno service department misplaced my snowtires. My service representative, Will Goodpasture, went "above and beyond" by providing me with new snowtires and arranging to have misplaced my snowtires. My service representative, Will Goodpasture, went "above and beyond" by providing me with new snowtires and arranging to have my car picked up, snowtires installed and my car returned to me. A bad situation made good by excellent customer service. More
by Nevadabilly
Employees Worked With
Will Goodpasture
December 29, 2022
Dave Rowe provides incredible service with superior knowledge of Mercedes Products- Dave is the reason I purchase vehicles from Mercedes Reno. knowledge of Mercedes Products- Dave is the reason I purchase vehicles from Mercedes Reno. More
by rgw.wolford
Employees Worked With
Dave Rowe
December 29, 2022
Easy access; courteous and conscientious customer service. Easy to schedule by phone, but website was not helpful for self-scheduling appointments. service. Easy to schedule by phone, but website was not helpful for self-scheduling appointments. More
by charlotte.monte
Employees Worked With
Will Goodpasture
December 28, 2022
Service department is unreliable! Say they will call to update and do not. Car is not ready when stated. It took me 4 phone calls to get an answer when my car would be ready. Then I w Say they will call to update and do not. Car is not ready when stated. It took me 4 phone calls to get an answer when my car would be ready. Then I was told I needed new front tires on my car…. Mine are just a year old and replaced at that dealership! When I questioned this I no longer needed them. I don’t trust this dealership. I am consider selling my car so that I don’t have to deal with them any longer. We really liked our salesman, Nick Khamis. We bought two cars from him…. But since then we have been thoroughly disappointed and distrusting of MB of Reno! More
by ytornstribe
Employees Worked With
Nick Khamis
December 21, 2022
My Service Advisor, Nicole Tomburello, was delightful and knowledgable regarding the servicing of Friday, December 16, 2022, on my Forest River Isata Class C motorhome with a Mercedes engine. knowledgable regarding the servicing of Friday, December 16, 2022, on my Forest River Isata Class C motorhome with a Mercedes engine. More
by lightzboldt1
Employees Worked With
Nicole Tomburello for the 12/16/22 servicing.
December 19, 2022
Sales staff including the amazing Mr. Rowe makes this dealership #1. I have purchased several vehicles at this dealership and will continue to do business with them for several years to c Rowe makes this dealership #1. I have purchased several vehicles at this dealership and will continue to do business with them for several years to come. More
by Ed
Employees Worked With
Dave Rowe
December 16, 2022
Will is excellent. I have bought many vehicles from this dealership. The people I have worked with have always been very helpful. I have bought many vehicles from this dealership. The people I have worked with have always been very helpful. More
by cwestadt
Employees Worked With
Will. He. is great.
