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Mercedes-Benz of Reno

Reno, NV

Overview
Reviews
Vehicles
4.5
419 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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11500 South Virginia Street

Reno, NV

89511

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Showing 419 reviews

October 30, 2026

I had a routine service done on my sprinter R/V They are very helpful and timely. More

by Rncrossmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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October 26, 2026

I can't say enough good things about Mercedes-Benz of Reno. The team here genuinely cares about their customers, and it shows in how they treat you, especially when it matters most. Carmelito Adams, my s More

by glcirimele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelito Adams, Tom Zumbo
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Oct 28, 2026 -

Mercedes-Benz of Reno responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2026

The repair experience was good. Carl, the service writer, kept me properly informed. The process went well More

by iknoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Print
Sep 28, 2026 -

Mercedes-Benz of Reno responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2026

The Reno dealership found a long standing problem with my S-580 when the Sacramento dealership could not. They are very helpful and courteous. More

by gaylan.g20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Adams
Print
Sep 18, 2026 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 06, 2026

Employees were always extremely polite and attentive. The sales team was not pushy or over baring in trying to make a sale. All members were knowledgeable regarding their product or area of responsibil More

by sanjuankurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
llya Sobolev, Scott Ratfield, Javier Dominguez
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Aug 08, 2026 -

Mercedes-Benz of Reno responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 07, 2026

Great experience! Highly recommended! I will be back again. Steve Montano was amazing and a keeper! More

by Chasitycher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Montano, Tom Zumbo, Javier Dominguez and Scott Ratfield
Print
Apr 11, 2026 -

Mercedes-Benz of Reno responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2026

Service was perfect. Customer service was a 20 out of 10. Keep Sean happy. He’s your best asset. More

by jacihunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Print
Apr 11, 2026 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2026

The service advisor Carl Adams took good care of me and arranged loaner car for my schedule service B for my GLE63s More

by erlydas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Adams
Print
Mar 12, 2026 -

Mercedes-Benz of Reno responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2026

Always a great experience! The employees are knowledgeable, kind, and responsive. They keep me informed of the status and the issues. More

by trltiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanny, Jessica
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Mar 02, 2026 -

Mercedes-Benz of Reno responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2026

Great experience buying ar MB Reno, Gian was excellent to work with and was extremely knowledgeable about the vehicle. More

by ralphscotthenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina
Print
Mar 02, 2026 -

Mercedes-Benz of Reno responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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