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Mercedes-Benz of Reno
Reno, NV
398 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 398 reviews
February 25, 2022
Work done was exceptional. Would of liked to of known before it would take five days, when I called was told it would take a full day. I live 80 miles away, so it was a good th Would of liked to of known before it would take five days, when I called was told it would take a full day. I live 80 miles away, so it was a good thing my husband said to be safe he would follow me over. Service rider Craig was very friendly and professional. Once there he did say work would take 3 days or more if they had to order additional parts, which they did have too. More
by Joyce Smith
Employees Worked With
Service rider Craig
February 20, 2022
Service appears to have been performed satisfactorily. Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick up! More
by Tom
Employees Worked With
Receptionist, multiple service advisors
February 18, 2022
Excellent service and timely turnaround. The service department was very interested in expediting my new tires on my car. Thank you The service department was very interested in expediting my new tires on my car. Thank you More
by cindydarcey
Employees Worked With
Brandon was polite, professional and attentive
February 15, 2022
As usual the service my E Class received was excellent. I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at MB of Reno. More
by karen_sublette
Employees Worked With
Brandon Muhlenburg
