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Mercedes-Benz of Reno
Reno, NV
396 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 396 reviews
February 20, 2022
Service appears to have been performed satisfactorily. Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick up! More
by Tom
Employees Worked With
Receptionist, multiple service advisors
February 18, 2022
Excellent service and timely turnaround. The service department was very interested in expediting my new tires on my car. Thank you The service department was very interested in expediting my new tires on my car. Thank you More
by cindydarcey
Employees Worked With
Brandon was polite, professional and attentive
February 15, 2022
As usual the service my E Class received was excellent. I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at MB of Reno. More
by karen_sublette
Employees Worked With
Brandon Muhlenburg
February 14, 2022
The sales team told me that there was nothing else that I needed to do with the DMV. Everything was taken care, registration, etc. It turns out it was NOT taken care of and I had to pay an $88 penalty. I needed to do with the DMV. Everything was taken care, registration, etc. It turns out it was NOT taken care of and I had to pay an $88 penalty. I am still waiting for reimbursement. More
by billmagladryLeo
Employees Worked With
Gian, Scott
February 11, 2022
Craig peter was very great 😊 I’m very pleased of the service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Merced service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Mercedes’ in Reno most of all what made me come back is Craig please cher this with his boss thanks 🙏 again Craig More
by FBCHEWY
Employees Worked With
Craig peter
