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Mercedes-Benz of Reno
Reno, NV
394 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 394 reviews
July 01, 2023
Excellent service, patient, thorough and pleasure to work with. Dave, Steven, Scott and Nick were excellent throughout the process. And, we LOVE our car! with. Dave, Steven, Scott and Nick were excellent throughout the process. And, we LOVE our car! More
by wolftracks2
Employees Worked With
Dave, Steven, Scott, Nick
June 30, 2023
The space is small in this dealership compared with other states . The service manager is very helpful William Goodpasture . He is knowledgeable and deserves 5 stars rating. states . The service manager is very helpful William Goodpasture . He is knowledgeable and deserves 5 stars rating. More
by Henry
Employees Worked With
William Goodpasture
June 28, 2023
Honestly i could give a fair rating after todays appointment 6/27/23 i brought my car back in after being serviced on 6/24/23. After leaving my info center gave me a message that my headlight wasnt appointment 6/27/23 i brought my car back in after being serviced on 6/24/23. After leaving my info center gave me a message that my headlight wasnt operating and when i brought it in there were no warnings or info about anything. I just want my vehicle the way it was when i brought it in on 6/24/23. More
by Robinsonricky40
Employees Worked With
Desiree
June 26, 2023
Sean was very attentive and quickly got me checked in. He also conveniently kept me updated via text on the status of my service. When I arrived to pick up my car, he answered all of my questions and we He also conveniently kept me updated via text on the status of my service. When I arrived to pick up my car, he answered all of my questions and went through the service checkpoints. More
by breanne
Employees Worked With
Sean Bouthillier
June 19, 2023
I felt welcome from the time I walked in… a week later I’m getting a how’s things going e-mail. Great customer service and loving my new car!! I’m getting a how’s things going e-mail. Great customer service and loving my new car!! More
by Rnshea72
Employees Worked With
Marcos Salazar
June 17, 2023
My most recent experience was good compared to my previous experience. The service writer was excellent. Thought it might get a courtesy wash though. If next service is good, I will give a 5 star. previous experience. The service writer was excellent. Thought it might get a courtesy wash though. If next service is good, I will give a 5 star. More
by Hogboy
Employees Worked With
Phil, Marcos
June 16, 2023
Will has always been helpful, courteous and friendly. He takes very good care of us, patiently answers questions and makes us feel valued! The service check in and waiting areas are clean and provide a He takes very good care of us, patiently answers questions and makes us feel valued! The service check in and waiting areas are clean and provide a comfortable place to wait with refreshments and some light snacks. More
by mustanggirl71967
Employees Worked With
William Goodpasture
