Mercedes-Benz of Richmond - Service Center

The only problem was the long wait at the dealership. But my issues were addressed and am completely satisfied. But my issues were addressed and am completely satisfied. More

Excellent service! Very professional and knowledgeable about taking the time to answer all my questions . Thanks to my service advisor Mr. Patrick Thompson. Very professional and knowledgeable about taking the time to answer all my questions . Thanks to my service advisor Mr. Patrick Thompson. More

Very good customers service we appreciate your help with your service continue with this service your service continue with this service More

I was please w/ the Professionalism and how they always provide financial support to get the service your vehicle may need provide financial support to get the service your vehicle may need More

Excellent service and communication. Will recommend to my mother in law when she is back for 6 months a GLK Will recommend to my mother in law when she is back for 6 months a GLK More

They completely corrected the problem and kept me informed throughout the entire process. Thank you informed throughout the entire process. Thank you More

Excellent service! Service advisor Patrick Thompson always kind, caring , and knowledgeable in his explanation of why and wanting to make certain of my understanding of work that is needed and given always kind, caring , and knowledgeable in his explanation of why and wanting to make certain of my understanding of work that is needed and given . Thank you, with appreciation of your service. Ms. Patricia Coward More

Patrick is the best. He makes sure that all three of our Mercedes are in tip top shape. Mercedes are in tip top shape. More

I received excellent service, information given by Steven was reliable and factual, he also provided good communication as the service progressed. was reliable and factual, he also provided good communication as the service progressed. More

Steven was professional and courteous, willing to go over and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. More