Mercedes-Benz of Richmond - Service Center

Making the appointment was easy. They promptly got me in for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyo for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyond his responsibility. More

I took my car in for an oill change and inspection. It took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. More

I left my car before the holidays. They changed the battery and my car rides well. battery and my car rides well. More

Steven was very good in explaining the process of the schedule maintenance and the expected wait time. schedule maintenance and the expected wait time. More

such a great experience! thanks so much for making car service appointments so easy! so great to be able to text updates. service appointments so easy! so great to be able to text updates. More

excellent service and very friendly people. I was very pleased with the entire process from scheduling to pick up. pleased with the entire process from scheduling to pick up. More

Very Detail about what my car need in order to keep it safe and running. safe and running. More

A much better experience than the one I had at the Midlothian branch. My service advisor, Alan, was engaging, knowledgeable and very helpful. All issues were thoroughly explained and the repairs were Midlothian branch. My service advisor, Alan, was engaging, knowledgeable and very helpful. All issues were thoroughly explained and the repairs were completed in a timely manner. I will definitely return here for any further service. More

Service requested for Smart Car was expertly handled with timely receipt of parts and scheduled repair. timely receipt of parts and scheduled repair. More

I am really appreciating the service provided by the dealership and specially by Steven Honnewell. They all do their work in a very organized but smooth way and you feel as customer being in good hands. dealership and specially by Steven Honnewell. They all do their work in a very organized but smooth way and you feel as customer being in good hands. This surely will influence my next buying decision. More