Mercedes-Benz of Richmond - Service Center

The service technicians did an outstanding job of identifying major problems with my vehicle and effectively communicated the concerns identified with my warranty company. identifying major problems with my vehicle and effectively communicated the concerns identified with my warranty company. More

Great loves their service they take care of all your needs. They take care of you!!! needs. They take care of you!!! More

Honored appointment time. Quick service. friendly staff. Respected car with protective covers. Washed car afterwards Respected car with protective covers. Washed car afterwards More

Friendly and professional people that really strive to help and satisfy the customer. I had a wonderful experience and my vehicle was serviced in a timely manner. help and satisfy the customer. I had a wonderful experience and my vehicle was serviced in a timely manner. More

Fast service, ready when promised and as always, car was clean when I picked it up clean when I picked it up More

Exceptional service provided only issues contact warranty @ Silver rock and no loaner cars. Had to extend irental. Also cleaning of vehicle. Inside drivers side door. @ Silver rock and no loaner cars. Had to extend irental. Also cleaning of vehicle. Inside drivers side door. More

Fast, professional service. Transparent analysis with no "Mark ups" to increase your invoice. Great experience, flexible loaner car program and Steven Hunnewell was fantastic! Customer for life. "Mark ups" to increase your invoice. Great experience, flexible loaner car program and Steven Hunnewell was fantastic! Customer for life. More

Best automobile detail service ever! The detail shop performed well beyond my expectations. My five year old car looks like it just came from the factory! performed well beyond my expectations. My five year old car looks like it just came from the factory! More

Fast and great customer service. Patrick Thompson was awesome, very professional and kept me informed and up to date on the status of my car. awesome, very professional and kept me informed and up to date on the status of my car. More

Excellent customer service, thank you, Steven, and I appreciate it. The dealership was also great. Yes, I would recommend this service center to any friends. appreciate it. The dealership was also great. Yes, I would recommend this service center to any friends. More