Mercedes-Benz of Richmond - Service Center

Great service. Patrick is the best! We’ve been working with him for years - very professional, experienced, and very polite. Great personality and it’s a pleasure to deal with him. with him for years - very professional, experienced, and very polite. Great personality and it’s a pleasure to deal with him. More

Peter does a great job of making me feel special and keeping me informed of the status of the work being done on my car. He is always a pleasure to work with. keeping me informed of the status of the work being done on my car. He is always a pleasure to work with. More

Service representative kept me informed during the day. Work was completed timely. Car washed free of charge. Called with invoices before I arrived. Service representative was very friendly and helpful. Work was completed timely. Car washed free of charge. Called with invoices before I arrived. Service representative was very friendly and helpful. More

Always have a great experience with MB of Richmond. Good communication and our cars always looks nice and clean when picked up from friendly staff. communication and our cars always looks nice and clean when picked up from friendly staff. More

I am pleased with the overall service. It was prompt and user friendly, addressing all questions. Follow up contact by the service agent was immediate also. user friendly, addressing all questions. Follow up contact by the service agent was immediate also. More

Verry professional. Explained work as well as Ordered Verry professional. Explained work as well as Ordered parts that were not in stock and had them delivered and installed the next day allowing me to Verry professional. Explained work as well as Ordered parts that were not in stock and had them delivered and installed the next day allowing me to have my car back on the road very quickly. Very responsive. Would recommend More

Excellent quick service thank you very much I have worked with McGeorge since 1989 and this is my third mercedes. Everything has been fine until this survey. Please place me on the "no survey list" for with McGeorge since 1989 and this is my third mercedes. Everything has been fine until this survey. Please place me on the "no survey list" for any future encounters at the McGeorge dealership. More

Price good and Friendly service in a timely fashion. They Educated me about my car in detail for understanding. Will recommend this location to family. Educated me about my car in detail for understanding. Will recommend this location to family. More

My service advisor, Sherry, is great! Highly recommended. She was able to get my service issue addressed and fixed in a very short period of time. recommended. She was able to get my service issue addressed and fixed in a very short period of time. More