Mercedes-Benz of Richmond - Service Center

Excellent quick service thank you very much I have worked with McGeorge since 1989 and this is my third mercedes. Everything has been fine until this survey. Please place me on the "no survey list" for with McGeorge since 1989 and this is my third mercedes. Everything has been fine until this survey. Please place me on the "no survey list" for any future encounters at the McGeorge dealership. More

Price good and Friendly service in a timely fashion. They Educated me about my car in detail for understanding. Will recommend this location to family. Educated me about my car in detail for understanding. Will recommend this location to family. More

My service advisor, Sherry, is great! Highly recommended. She was able to get my service issue addressed and fixed in a very short period of time. recommended. She was able to get my service issue addressed and fixed in a very short period of time. More

Patrick could not of been more happy to help me figure out my issue and get it fixed FAST! He was very punctual and was able to answer all of my questions with out hesitation. Very happy customer. out my issue and get it fixed FAST! He was very punctual and was able to answer all of my questions with out hesitation. Very happy customer. More

Explanation of the manner of professionalism was extended in a positive and effective way. Commended for the the need for my vehicle to be corrected. in a positive and effective way. Commended for the the need for my vehicle to be corrected. More

Justin kept me updated for the two days my car was in service and when it was finished let me know ahead of time that I would be receiving an email to pick the car up. service and when it was finished let me know ahead of time that I would be receiving an email to pick the car up. More

Awesome. I normally take my car to Tysinger in Hampton. Couldn't be seen for nearly 3 week. Mercedes of Richmond got me in the next day. Couldn't be more pleased Couldn't be seen for nearly 3 week. Mercedes of Richmond got me in the next day. Couldn't be more pleased More

Explained reason for certain services that were Explained reason for certain services that were understandable. (simple layman terms). Steven Hunnewell answered all my questions about time & cost. Explained reason for certain services that were understandable. (simple layman terms). Steven Hunnewell answered all my questions about time & cost. He understands I’m the primary caregiver for my parents, time is of the most important. More

This was the fastest and easiest car purchase Ever!!.Dealing with Jerry Ajro was such a pleasant and amazing experience and he got Sanjiivv Arora onboard as well who made sure our finances were Ever!!.Dealing with Jerry Ajro was such a pleasant and amazing experience and he got Sanjiivv Arora onboard as well who made sure our finances were in place .They were upfront and honest. These guys are legends and were exceptional from the start to the handover !!! We have rated you champions 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 More