Mercedes-Benz of Richmond - Service Center

Satisfied customer I am completely satisfied with the service I received. I had a problem with my payment and the cashier was patient and friendly. I appreciate the tim I am completely satisfied with the service I received. I had a problem with my payment and the cashier was patient and friendly. I appreciate the time he spent processing my payment. More

Exceptional dealership & Exceptional people Always have a welcoming experience at this dealership, Logan Bunger is an "exceptional" service advisor, great lounge area and perfect environment to Always have a welcoming experience at this dealership, Logan Bunger is an "exceptional" service advisor, great lounge area and perfect environment to wait. Thanks, Sameer. More

2013 SMART Car 60K service Service was performed satisfactorily and the staff was pleasant and professional. Though dealership provided loaner vehicle, they kept my car for over Service was performed satisfactorily and the staff was pleasant and professional. Though dealership provided loaner vehicle, they kept my car for over seven hours to perform the service. Thought that was a bit excessive. More

Repair The service team is always professional and courteous. Logan worked diligently to explore all possible issues. Completely satisfied every visit with The service team is always professional and courteous. Logan worked diligently to explore all possible issues. Completely satisfied every visit with the quality of service received. More

B1 Service Friendly, efficient, and timely service. Was checked in quickly and was given loaner car. Patrick was very efficient and friendly. Overall great serv Friendly, efficient, and timely service. Was checked in quickly and was given loaner car. Patrick was very efficient and friendly. Overall great service experience. Would recommend dealership More

The BEST of the BEST. I would not go anywhere else to have my Mercedes serviced or repaired. This is the best dealership anywhere in the country. You are treated like royal I would not go anywhere else to have my Mercedes serviced or repaired. This is the best dealership anywhere in the country. You are treated like royalty. More

A Service Service was done quickly and efficiently. Loaner car was clean and excellent. Chris is always a pleasure to work with. Was surprised how quickly the s Service was done quickly and efficiently. Loaner car was clean and excellent. Chris is always a pleasure to work with. Was surprised how quickly the service was completed. More

Top notch as always. We are Realtors and extraordinary service is what we pride ourselves in giving our clients. We appreciate being on the receiving end of extraordina We are Realtors and extraordinary service is what we pride ourselves in giving our clients. We appreciate being on the receiving end of extraordinary service from Mc George. Why settle for ordinary? You'll just be disappointed and it will take more time, trouble and money tha you expected.md More

engine light check The work was diagnosed quickly and appt made was quickly given and expertly taken care of. I've come to expect this level of service. The work was diagnosed quickly and appt made was quickly given and expertly taken care of. I've come to expect this level of service. More

best customer service Steve Hummell is the best customer service rep. He always does an excellent job! He always responds in a timely manner and is exceptional in his ser Steve Hummell is the best customer service rep. He always does an excellent job! He always responds in a timely manner and is exceptional in his service. More